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December 2023 by Douglas Pietrowski
Joseph is a very helpful and professional pharmacy tech. I observed his patience and assistance to elderly customers.
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December 2023 by Nancy Hendry
I wish I could rate them with zero stars because this is the absolute worst pharmacy I have ever dealt with. Every single time I go in to pick up a prescription there is some problem. They somehow manage to delete prescriptions or can access them one day but can’t the next day. So because they’ve cut their hours back half the time I have to wait to even talk to someone who MIGHT be able to help. This place is a joke.
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December 2023 by Michael Colb
I would Ike to give a shout out and a Thank you to Evan at this store . My wife had a wedding shower on Saturday morning and we had tried at 2 Walgreens to get a Christmas ornament with a photo done . On Friday night , I called the store and spoke with Evan . He really cared and wanted to help anyway he could to accommodate our request. He actually took my phone number and followed up . Thanks to him , we successfully were able to get the ornament. Thanks so much EvanI also wanted to mention Jennifer, the store manager. Jennifer called me Saturday morning to make sure everything was done and that we were happy . The small things mean a lot when it comes to customer service, they Both Over delivered. Thanks for your help
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October 2023 by Bill Smith
This Walgreens is excellent..a highly efficient Pharmacy that was able to meet our last minute COVID Vaccine when the other local Walgreens was unable to honor our Vaccine Appointment. Thanks Chester Walgreens for being there for us!!!!
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June 2023 by Kevin Stanberry
It’s not the Name of the Company, it’s the people who operate it. This Walgreens has the absolute best staff.
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December 2022 by shay olive
I brought a voucher that was on my phone to this Walgreens and was told I had to have it printed out. I have been to Walgreens in other areas in the past and they never asked me to print it out. The group id and all the info was on my electronic voucher for them to input in the system but they again insisted I had to print it out so I had to give them my insurance card instead they then tell me the phone number in the system for my insurance is wrong. Unprofessional
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December 2022 by Pattie Lawrence
Went to Walgreens today and they did not have bags for the items you purchased . We had to hold all our items in our arms and carry them out to our car. Where is management in this place? I would be embarrassed if I were them.
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December 2022 by L Morris
Despite the incompetence most of the pharmacy staff are when there are questions concerning insurance, had a COVID test done for travel for my son. We waited 3 days and it was coming time for us to leave on the trip. I call the pharmacy for an update, they say login to lapcorp for information. I call Labcorp and they have no information concerning the test. I called the pharmacy again and they said to call Labcorp again. I contacted Lapcorp again to find out the technician at the Walgreens in Chester did NOT label my son’s test; therefore they could not report the results. I called Walgreens SEVERAL times until I could speak to the pharmacy manager, the only thing they could offer was to take the test again and $20 off products. while the gesture to of the $20 coupon was nice, I can’t get back time spent waiting on a ghost test.
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September 2022 by Glenn Witherspoon (Spoon)
They terrible in filling Rx. Also, it's impossible talk to someone on the phone. I was on hold over 30 minutes and got disconnected. Plus, Walmart pharmacy using good Rx, save me over $100.2nd day has gone by, I told them I'm paying cash with good Rx. They still haven't filled my Rx. I'm changing pharmacy after this Rx get filled.
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September 2022 by Tresa Jay
IF I COULD GIVE 0 STARS I WOULD!!! GO TO ANOTHER PHARMACY, DONT EVEN WASTE YOUR TIME. THE LADIES @ THE PHARMACY ARE RUDE, SLOW & INCOMPETENT. DO EVERYTHING EXCEPT THEIR JOB. I plan on reaching out to HR. NOT ONLY TO ME BUT, IT WAS HARD TO WATCH THEM MISTREAT OTHER CUSTOMERS AS WELL ESPECIALLY THE ELDERLY. I Plan On Contacting HR!!!
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September 2022 by Michelle B.
Well just ran in to get some snacks. Girl was so rude and disrespectful. Never experienced this at this location. So tired of these young people not doing their jobs and being kind. She threw my change on the counter and walked away. I never b**** and moan but this was uncalled for.
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September 2022 by Tracy G.
I just left this Walgreens location after sitting there over an hour for my medication. I told them that I would wait for one of my prescriptions to be filled and they never let me know that it was filled. I finally got back in line only to find out that it had been filled and was sitting in the bin. That is not the worst part... As I was sitting there waiting the pharmacist (A man) was getting very snappy with the elderly customers in the drive thru. When the intercom was turned off the pharmacist was complaining about the customer to the people back there with him. After that, the young women in the back was starting to also get snarky with the customers in the drive-thru. One customer could not hear very well and the young woman actually got really short with her. I am sitting in the waiting area hearing all of this. The pharmacist was unprofessional so the young women started being very unprofessional also. I will be switching pharmacies!!!
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August 2022 by Shyrley Newman
I’m a person with a ton of patience and tolerance but what I experienced tonight with the manager was unacceptable. I called and asked about a product. she told me she didn’t know what it was and the pharmacy wasn’t even open and hung up!I called back, and as sweetly as I possibly could, tried to explain to her that it was not a pharmacy product and that it was Potential life-saving over the counter product. She said “ma’am, this is my last day so why should I care anyway” and hung up again!My heart fell to the floor! I’m just so glad today was her last day! hopefully her next job will not require her to deal with people and I hope and pray that she is never put in this same situation.Sorry if I stressed you out cupcake!
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July 2022 by Justin Paschall
Shout to Kalya. Hopefully I spelled it right. Was having an issue getting through it the pharmacy for over a few hours. I called for the store manager, and I got her. Super friendly and understood my frustration and took care of it. She took my information down and ran to the back to check on the status for me. While on hold not even for more than a minute she had the answers I was looking for. Being on hold is frustrating, but when you have someone like that, that steps in and solved the issues within in a min deserves a good review. Thanks again, and we definitely need more people like that, that will step in and help when a customer is having a good time. She deserves a raise in my mind!Thanks,Justin
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July 2022 by Laura Kissinger
Always wait more than 40 minutes for prescription in store or drive thru (wait time is 45 minutes or more). Please hire more staff in pharmacy to accommodate your customers. Staff rolls there eyes if you ask for help..or make you wait while they talk about last night's date!Not a professional & lacks any concern for customers...
