Chesterfield County Utilities Department

Hours: Chesterfield County Utilities Department offers great customer service and is prompt in replying to inquiries. They follow up on issues and complete jobs in a timely manner. When faced with billing errors, they are described as empathetic, apologetic, and kind. Customers have found the utility office great in helping them find problems, including high water bills and potential leaks. They have an app with a history of usage that is recommended. In emergencies, they have had kind individuals at customers' houses in less than an hour. The people who work for the department are described as sharp, friendly, kind, and professional. They are efficient and answer all questions, extending appreciated service.

1. Chesterfield, Virginia