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March 2023 by Bill Smith
Stood at counter eaiting to pay while employee chatted with her friends..we left to go somewhere else to putchase our items.
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February 2023 by cheryl bass
So nice to have a Hallmark Store in the neighborhood.
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December 2022 by K Harris
Older short woman managing on friday afternoon at 4:00 pm Very rude manager very disrespectful to employees in front of customers and very disrespectful and derogatory to me was argumentative and never let anyone else get a word in. I felt very sorry for young cashier she was doing everything proper and this woman just completely disrespcted her !! She does not need to be a manager nor working in a customer service job!!I will drive to midlothian to make any purchases from now on !!
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December 2022 by Kathe Harris
Older short woman managing on friday afternoon at 4:00 pm Very rude manager very disrespectful to employees in front of customers and very disrespectful and derogatory to me was argumentative and never let anyone else get a word in. I felt very sorry for young cashier she was doing everything proper and this woman just completely disrespcted her !! She does not need to be a manager nor working in a customer service job!!I will drive to midlothian to make any purchases from now on !!
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December 2022 by Candy R.
Wish I could have chosen ZERO stars. Do yourself a favor and don't shop here. Products are cheaply made and an exchange or refund is impossible. You better be sure things work and are exactly what you want. Make sure you open and try them out. Lord help you if you bought something by mistake or that is broken when you get it home. The employees are not helpful and are in serious need of a customer service class. You should treat people the way you want to be treated. All I can say is their lives outside of work must me miserable. I don't see this store lasting if they don't clean up their customer service skills. You aren't the only place to shop in the area. Big box stores will eat you alive if you don't do something to entice customers to shop here. As for me, I'm done. I will never darken their door again.
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November 2022 by Marion Nixon
Counts Hallmark has exploded with alot of Christmas merchandise! It has many items to pick from if you're looking for Jim Shore figures, Willow figures, Vera Bradley items, baby toys & recordable books, children's toys, jewelry for her & apparel among other items.LOVE shopping there and the ladies are friendly and helpful.
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October 2022 by Stacey Hill
Love it and they had what I was looking for. Nice lady help me.
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October 2022 by Jen Ren
Lots of cute items. A little pricey though.
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July 2022 by MARK Bernas
Went in to pick up ornaments. Staff is WONDERFUL and extremely helpful!. Everyone should go there. Great products and alot to browse!
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July 2022 by Lonnie Crouse
Always find the right cards for the right occasion, the people are so sweet that work there
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March 2022 by James
Drove here under the impression that they closed at 8pm only to find them closed at 6pm. Update your hours on Google if you aren't going to be open as advertised.
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January 2022 by David Majors
My wife likes it. We are heading back there this afternoon. Service was great.
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January 2022 by M F
Excellent people! Excellent products! We can spend the better part of an afternoon just looking through this store.
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January 2022 by Ruger 45
Drove out to the store to get a ornament because online they had it in “stock” I get there and the only one they have is on the wall. They can take credit for having it on the wall but can’t sell it to me. Absolute garbage.
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December 2021 by Google user
Came in and got what I was looking for thanks to the nice assistance from the associates there!!!
