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March 2024 by Tee
The manager was very knowledgeable of his work. Thanks again!
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January 2024 by Wendy Turner
This store is efficient and convenient!
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December 2023 by Lisa Socha
Items delivered on time and without breakage. The staff was helpful.
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December 2023 by Nancy Witt
The employees there are always great! Very friendly and efficient. Despite the continuous long lines and being so busy, they remain friendly. They work hard to minimize the wait time!
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June 2023 by Carol Fisher
Always very courteous and efficient at this location! Hancock Village
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February 2023 by Monica
This store really needs to get a Line starts here sign and a rope to guide the line properly. Chaos every time I have to go there. Service ppl have no idea who arrived first. Sigh
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January 2023 by Beth S.
I just went to return items for Amazon. Madison was so rude and bothered to help me. It was as if she was angry to be at work. Will not return!
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January 2023 by Griffin Ireland
I recently went to this UPS store and let me tell you, happy employees, happy customers. At least, that's what I say. Greeted with a smile as soon as I walked in. When it comes to providing stellar customer service, it's important to first note that Taylor M. was outstanding. He made my Amazon return seem like a walk in the park. Will definitely be coming back!
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December 2022 by Erin Skypilot
I’ve been coming here for years and have not had any issues with my packages coming up missing until a few weeks ago. I dropped off my customer’s order going to Alabama. A few days later my customer did not receive his art. I checked tracking, the package never left the store. It was insured for $400.00. The manager still has not e-mailed me back. I never received my $ from insurance claim, and my customer still has not received their order. I believe ? someone working at this location stole my customer’s art. I want a refund immediately.
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October 2022 by Sergio Rene's Tele
These guys rock I needed labels printed and items packed very knowledgeable and friendly!
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September 2022 by Jim Kochanski
This UPS Store does not offer WiFi service for its customers. How do I know? When I attempted an internet search for the address of the company to which I was sending a package, I couldn't connect to the internet and when I asked the counter person if they offered Wi-Fi service, he said, "No," very matter of factly. When I asked, "Does that mean I have to walk all the way to Walmart", he said, "I suppose so."
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September 2022 by Google Man
These guys rock I needed labels printed and items packed very knowledgeable and friendly!
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July 2022 by Love always Jasmine
Monica, James and Jonathan are the best! We needed a lot of forms notarized and they made it a very pleasant experience. Awesome crew!
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June 2022 by Dale Mark Benedict
Fast, friendly and efficient service processing three shipping returns.
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April 2022 by Julie Grosch
This is one of the best UPS stores, so I’ve made it a point to only go here for my shipping needs. All the guys & gals are quick, efficient & on point! They’re also knowledgeable & friendly. I’m not tech savvy & they're always taking time to help me figure out QR code issues, shipping labels & pricing. Highly recommend this location!
