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March 2024 by tracy anderson
Very unpleasant staff . Dentist office sent over prescription 3 hours before my arrival and it still wasn’t ready. The Pharmacist gave nothing but excuses of why it was NOT ready . Customer service is poor and staff needs to be trained on how best to deal with customers
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February 2024 by Kaela B
All of the pharmacy employees are incompetent.
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February 2024 by D P
HORRIBLE SERVICE. Every time I've tried to use this pharmacy for prescriptions, they screw them up or can't get them filled by the time they say they can. Dont tell me to come back at a certain time to pick up my prescription and then tell me it will be another hour when I show up. I will never use this pharmacy again. Wish I could give them 0 stars.
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February 2024 by Shannon
We are sick of maintenance meds needing to come from the warehouse. We had a new prescription sent in over a week ago, and it's still not in yet. When I had a prescription sent in previously, it had to come from the warehouse, then got LOST, and then took another week. This is absolutely ludicrous and terrible policy.EDIT TO ADD: DON'T FILL ADHD MEDS HERE EITHER. The pharmacy LIED and told us that the med we needed required a prior authorization and for our child to fail on 2 meds before they could give us THAT particular med. Tell me why RITE-AID told us the insurance paid for it NO PROBLEM. We will never come back here - worse than the CVS across the street. No ethics.
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February 2024 by Kevin Aumiller
The worst pharmacy I've ever been to.
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February 2024 by Erin Conner
Went 1/20/24 to get my Rx and they were closed. Inconsistent hours. Terrible staff. They need to shut the pharmacy down for good unless they can staff it. I will be transferring whenever they open again.
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January 2024 by Sarah Williams
Every time I come here a 5 minute trip turns into me being here for 30 minutes because there’s only ever one person working and I get stuck waiting so long for help or to be checked out. Y’all need to hire people and treat them/pay them better because I’m guessing that’s why nobody stays working here.
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December 2023 by Ian Keysuhr
This is has to be the worst Walgreens in the area. The pharmacy is always unexpectedly closed and shortening its hours. The store itself has boxes everywhere, the shelves are never stocked, several products I’ve purchased here have been damaged. This place just a mess and I would rather drive 20 minutes out of the way then waste my time here.
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December 2023 by Joe A.
Who allows a pharmacy to be closed on a Saturday?Walk into the pharmacy on a Saturday to find out that the pharmacy is just randomly closed with no explanationUnacceptable
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October 2023 by Alex Phillips
This store is a huge hot mess. The pharmacy has gone so downhill it has imploded on itself. Every single time I try to buy or order something from this store, there is an issue.I had a problem for months on end filling my ADHD medication (Walgreens has it out for anyone on stimulants and they will try their best not to fill your medication), to the extent that the pharmacist refused to fill my prescription 24 hours early (for no reason), tried to lie and say that I fill my medication a week early every month (I don’t) and then tried to withhold half of my pill count illegally while still marking it as filled (marked it as a 90 count when they only put in 50 pills).I believe this was targeted discrimination, and it seems they are trying to steal stimulant medication under the table. The store manager had to step in to ensure I received my medication. This was after there being a huge problem every single month for a year filling my meds to the point I’d have to go without and be unable to work until they filled it.I have since transferred all of my medications to a new pharmacy and have vowed never to use Walgreens again. The new pharmacy is wonderful and fills my prescriptions with no issue every month.The photo department is also a hot mess. Any document or photo you order does not get made until you physically go into the store. There’s always an issue. I placed an order 5 days ago for two small canvas prints that were supposed to be delivered to my home today - they haven’t even started making them, and now their phone is out of service so I can’t reach anyone on staff.HOT MESS. Go elsewhere to save your time + energy.
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October 2023 by Sawyer
Arrived at 3:30 for a vaccine appointment. The clerk turned me away from the consultation desk and directed me to wait in line with prescription pickup, after I said I have an appointment for vaccination.At 3:45 when I reached the front of the line, same clerk said she didn't know my appointment was at 3:30, and when I answered that my insurance company doesn't give physical cards and offered to email or show her a digital one, she sighed/walked away without signing me in. Another clerk picked up where she left off, getting my insurance and eventually handing me paperwork I had already completed online. I did tell her I'd already signed the consent, and she said it was incomplete and would be faster to fill it out again.4pm I finally sit down with a pharmacist who joined the team this year and doesn't seem to know what's going on with staff passing upset customers around from one to another, not actually responding to or resolving much in the half hour I've been here. He asked me to stick around 15 minutes to see if I had a reaction. Frankly, would have had time for that if anything at all had gone as it was supposed to.IDK if they're in the process of moving or this level of clutter and disorganization is normal.
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October 2023 by Sierra May
Prescription never ready! It dont matter how long ago the requrst was sent, it wont be filled until you arrive. Or call it in yourself. Other than that…the people are ok. It just seems like no one is working when my prescription needs filling.
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October 2023 by Amar Reynolds 62B30
This pharmacy has been in steady decline for a few years. They have retention problems with Pharmacist I assume and staffing issues. Walgreens as a whole seems destined for Chapter 11. Trying to convince my family ro switch to @CVS like I did.
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October 2023 by Jamie Daniels
Absolutely horrible service and complete waste of time. Staff have no idea how to use their computer system. I keep being told that insurance won't fill a prescription for a week now only to find out it's because they are submitting the quantity incorrectly per insurance guidelines. I would have figured they would be able to fill a partial prescription considering their policy of filling all scripts for 30 days only. Absolutely ridiculous.
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October 2023 by Latrice
I've been on hold 1.5 hours trying to see if a prescription was sent to their store. This is crazy to even be on hold this long for one simple question. I could have went to the store and back home for the amount of time I've been on hold.