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August 2023 by Lu’s Treasures
Music is superrrrrr loud! Staff is not that friendly!
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August 2023 by Nettie Miller
I would consider the T-shirt factory a family store. I was shopping with my daughter and 2 young grandchildren. The music was loud and very inappropriate for children. The music had curse words in every line of the song and went on and on. My daughter approached the cashier and asked if they could skip over the song for something more appropriate for children. The clerk just gave her a blank stare. My daughter repeated herself and the clerk asked what was wrong with the music. Again my daughter explained to her the language was inappropriate. The young girl asked "so you want me to skip over the song?" Then she turned away and waited on the next customer. We had over $100 of merchandise which we put back and left the store.
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August 2023 by Lora C
The guy there was very patient and nice, He will custom make your tshirt.
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June 2023 by Makenzie Miller
Great selection and staff was very kind! I was able to create the perfect cheesy Chincoteague pony t-shirt of my dreams here for the price of the shirt. The quality of their shirts (Gilday, Comfort Colors) and the wide array of design choices were excellent!
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October 2022 by Scott Daniels
Good selection! They printed something on the spot for me when my size was sold out.
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September 2022 by Josh
Edit due to uncaring response from owner:I was actually trying to be as kind as I could for a one star review. Your employees deserve better than you, they were all kind, you on the other hand obviously are not. With this type of answer from you I'm glad to say that I'll never shop there again. I'm not sure how you think responding to reviews in this manner will help you. I see you answer that way to all the low reviews too. You are highly unprofessional.Original review:The employees were all really nice and the store had a great assortment of standard tourist fare. But it's all junk. The t-shirt I bought there had the design come off before I even wore it once. Other items broke within a few days. If I had realized this when I was still nearby, I would have asked for my money back, unfortunately I didn't realize these things until I got home. I would not buy things from them if I were you, I for sure won't shop there ever again!
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August 2022 by Kody Enfield
The only reason I didn’t put 0 stars is cuz it wouldn’t let me customer service was terrible I’d walk thru hell before I’d walk through your doors again and don’t even reply w ur stupid comments I had a great time here until I walked in ur store
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August 2022 by andrew o.
i went in looking for a good sweater, and had to deal with rude, shitty, lazy workers who dont want to help you and would rather be rude to your face.
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August 2022 by David Doyle
HORRIBLE customer service. The store itself has some cool designs but the employees were inattentive and became defensive when we pointed out that one of the designs was off center. When we arrived employees were folding shirts and we had to ask for help. Once we got help one of the shirts was ironed almost 2inches off center. When I told the employee behind the press that my wife was ok with the off centered shirt but to please make sure the next shirt was centered... I got the stink eye and she said she "didn't do it". The other employee (Kenzie?), who had made the off center shirt, came over to ring us out. She looked at the shirt, never acknowledged it was off center and then asked if we wanted it redone. I told her again that my wife was ok with it I just wanted to make sure the next was correct. When Kenzie then gave me a dirty look I asked her why they were being so defensive, she told me that I was getting "too worked up." Ultimately we had 5 t shirts made and spent over $120. I wanted to walk out but didn't want to ruin our son's souvenirs that they were excited about. I will urge everyone we know / interact with to stay clear of both locations. Shame!
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August 2022 by Nathan Sampson
HORRIBLE NOT FOR FAMILIESEmployees are very very rude and couldn't say one nice thing to my family. Along with that they closed early and when we asked why they said they did it because they felt like itI don't know if you read this stuff if your a manager but the group I'm talking about is night shift July 8th 2022 about 9:50
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August 2022 by Robert Pryor
They have lots of t-shirts sweatshirts knick knacks of all kind if you're in Chincoteague you need to stop by and see their stuff I'll definitely will go back
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July 2022 by Nathan S.
HORRIBLE NOT FOR YOUR FAMILY Employees are very very rude and couldn't say one nice thing to my family. Along with that they closed early and when we asked why they said they did it because they felt like it I don't know if you read this stuff if your a manager but the group I'm talking about is night shift July 8th 2022 about 9:50
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July 2022 by Robin Metz
Kristie (K.G.), thanks for all your help this evening. It's rare to find a person as conscience as you. You're a kind young lady (along with your co-worker)and your boss is fortunate to have an employee like you.
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April 2022 by Shannon Isdell
This evening (4/7/22) around 5, my daughter & I went in this store to look around because we have never been in there before. One young lady was sweeping floor, I asked her if it was too late to look & she replied that I was ok, she was friendly. Then I saw another female employee unpacking boxes, putting up inventory & another employee (she was older than the other 2 female employees) walking around eating Fritos. I had a t-shirt that I was getting my daughter & she picked out a sign for her friend, we walked up to the counter. The lady that was putting up inventory asked if I was ready to check out, which I replied with a yes. Then the employee that was eating Fritos walked up to check me out, she still had a handful of Fritos. I politely asked that she not touch the t-shirt due to the greasiness of the Fritos, it was a black shirt & grease stains show up. She got very snotty with me then walked away & told the nice young lady that was putting up inventory to “finish this”. When she walked away angrily, she was mumbling, I couldn’t hear but it was obvious that it wasn’t a positive thing. I am appalled about what happened, I had every right to say something to her, the t-shirt was $20. I’m also shocked that is allowed to happen especially with covid. I probably won’t ever come in there again. This was at the Chincoteague store on Main Street.
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October 2021 by G. Funk
This place has A TON of T-shirt designs to pick from! The shirts I saw were 100% cotton as well. They also have long sleeve T-shirts and hoodies They also have a great selection of NASA T-shirts which is great as the NASA visitor center was closed during our visit. The store is large and has a wide array of souvenirs and beach themed gifts as well. Hats, sandals, and sun block can also be purchased here. Staff was nice and wrapped up some fragile things that we bought.
