-
April 2024 by Victor Alixes
We came in on Sunday morning, it was BUSY and there was only 2 servers working. They were extremely short staffed but you never would have known it..These ladies handled the whole resturant themselves like it was nothing everyone was smiling and happy!! Our food came out fast and the server was even better. Shannon and Teresa a shout out to you!! The two of you worked in sync and it was impressive. If you ever go into IHOP ask for Shannon or Teresa you won't be disappointed!!
-
April 2024 by Treva Fitzgerald
We came to this ihop this morning and they were shirt staffed but we never would have known. Our food came out really fast and the GM came out and checked on us and made sure everything was good. Our server was amazing and was really nice to our kids.
-
April 2024 by Lori Garrison
The waitress was so nice! The pancakes were terrible! We eat at IHOPs when we travel, but we were disappointed today. I sent my pancakes back and got the same ones back well done! My husband's hasbrowns came out after he had finished his omelet. We had to go and find someone to get the rest of our meal! The meal itself, no drinks, with military discount was $33.00!!!!
-
April 2024 by Ibraheem Rabee
Terrible , don’t stop there , bad service and bad food
-
April 2024 by Joe Chasse
I'm not sure what's going at this location but this is the second time I have been there in the past few months where only 10% of the available seating is filled, servers and staff not coordinated at all. When we sat down, there were literally only 10 other people in the entire restaurant and yet we had to wave down a server after sitting at our table for 15 minutes. We ended up leaving. I think corporate needs to have a heart-to-heart with the manager.
-
April 2024 by nick mcmahan
We came today to grab a "quick" dinner after waiting for almost an hour and a half we got our food. As we were waiting we notices how dirty everything was. Once the food finally arrived everything was honestly terrible! The pancakes looked odd and when we cut into them we found out that the inside was still very much liquid.
-
April 2024 by Ashley Doss
My family and I came in for brunch. Upon walking in there was no one at the counter to seat us, she didn’t appear for probably 5-10 mins. No big deal, but the floor was so sticky my sandal almost got pulled off my foot when I took a step, it was like that ALL OVER THE FLOOR, not just one spot. Cool, I’ll let that go, stuff happens. We sit and wait for a server, she comes pretty quickly, super friendly (Brooke) gets our drinks to us in a timely manner and takes our order. We then watch 3 other employees besides our waitress walk back and forth trying to look busy, talking, laughing, everything but work. We sit for over an hour, OVER AN HOUR for chicken strips, fries, pancakes and a grilled cheese. Are you kidding? There were only 3 other tables with people in the entire place. The cooks in the back were audibly just goofing off. Our waitress kept asking and asking for food to take to tables to no avail. It was absolutely ridiculous. My daughters grilled cheese was (I kid you not) was hard enough for her to laugh and hit her plate with it and it sounded like a rock. How they expected my child or anyone for that matter, to eat that is beyond me. I have been to this ihop enough to know not to expect a quick service, but the food was not good. The chicken strips were dark brown (I used to run a restaurant so I know what I’m talking about) due to them obviously not caring enough to change the oil. The fries were not good. It was an all around bad experience and I genuinely cannot believe the manager of this joke has a job after letting it run this way. I’ve already complained formally, and I do expect them to give me a full refund because this place is worse than a hole in the wall or an expired gas station meal. Brooke is a good server and she’s the only good employee you have apparently.
-
April 2024 by Jessica W.
Service was ok; however, the tomatoes in my omelette were ROTTEN! Hash browns were so oily, I couldn’t eat them and I watched the cook sling eggs onto the metal shelves and scrape them back off with his metal spatula and continue cooking it. My mother’s waffle was so cold it wouldn’t melt the butter, the obscene music blasting from the kitchen referring to woman’s anatomy was interesting enough especially for the family beside us with young children. This place is quite sick and I doubt I’ll frequent ANY other IHOP again.
-
April 2024 by Audrey Meadows
GREAT customer service! We came in Easter Sunday around 10am. There was only 3 waiters on the floor. Our waitress Mandy had the sweetest smile and gave us a heads up on the possible delay. The incredible staff worked so fast and everything came out on time and delicious! It just shows how a great team can create the perfect atmosphere even on such a busy day. Thank you!
-
April 2024 by michelle foggy
My husband’s pancakes was unsatisfactory.The presentation was terrible and twice this same order was not presentable.This is sad. See photo belowThe waitress was WONDERFULSo after looking at this photo: WOULD YOU EAT THIS?
-
April 2024 by Kurt Swetnam
The good was excellent, quick friendly service. Didn’t have to ask for anything our server Mandy was on par with the service she provided. She made the breakfast a very pleasant experience. She deserves recognition for her service. More places need a Mandy serving their customers.
-
April 2024 by Teresa P
Absolutely the worst place to have breakfast. They have too much drama going on with staff that affected our wait time for food , which we didn't get all of our food and service was terrible. All staff was doing was verbally talking disrespectfully towards each other where customers could hear instead of actually working.
-
April 2024 by Andrea Gillespie
Me and my kid goto ihop pretty regularly and generally we have a decent time but tonight has been the worst service we have ever received. We had a server walked past us 3 times before ever sitting us (nearly empty at the time). The server we had who unfortunately never got their name or really any conversation past what can I get for you. And while I took my child to the bathroom I left my keys on the table to show that we are still here and still eating since it's just the two of us and they went ahead and cleared our table and taking my kids entire plate of food setting my keys on the counter. Leaving with my child screaming because she didn't get to finish her food has me beyond dissatisfied
-
April 2024 by Kristin Tolley
This is the third time we have tried to eat here and every time come, we cannot get what we want to eat or drink because they are out. Whoever does inventory should have been replaced two years ago because that’s an ongoing issue. I went in today, placed into a seat facing the kitchen where whomever was cooking was eating the food and chewing as he cooked…. A server screamed “where is bri? Is bri back there? She has a table!” And seemed extremely frustrated. Our server Bri shows up to our table dishoveled and doesn’t say hello or anything just says what can we get to drink. Which, of course, they didn’t have creamer for coffee and didn’t have orange juice and couldn’t communicate properly for me to understand. I had to leave because the entire atmosphere is disgusting and I’m tired of arriving to a restaurant and we can’t eat or drink the menu items. I’ll say in this town, this is the worst restaurant I’ve ever experienced here and I’m a local. This place should be shut down.
-
March 2024 by Cara Ladd
My son and I LOVE having breakfast at IHOP!! Our server, Mandee is always the best!! She keeps our glasses full and is always smiling! I had the steak omelette and it was perfect!! Thank you!!
