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March 2024 by Preston Bryant
Had a great experience with Tom at Jackson Hewitt. Tom was very knowledgeable and help me out with everything and answered all my questions. I highly recommend him!
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March 2024 by Jimmy Torpedo
I'm writing this review to warn others about the deceptive practices at Jackson Hewitt. I was lured in with a coupon for $100 off their tax preparation services, thinking I was getting a good deal. Was I wrong! They quoted me a reasonable price of around $170, but ended up charging me a whopping $450 due to "additional forms" (less than one page each) that supposedly required more time and expertise. The preparer's explanation was that two extra forms were needed, which somehow justified the 3x increase in cost. I call foul! This feels like a classic bait and switch tactic, where they lure you in with a low estimate and then hit you with hidden fees. I'm left feeling taken advantage of and frustrated by this experience. It's clear that they prioritize profits over people. I'll be taking my business (and my hard-earned money) elsewhere next year. A word of caution to others: be wary of hidden fees and unclear estimates. Make sure to ask plenty of questions and get everything in writing before committing to any tax preparation service. Don't fall for the bait and switch like I did! Feeling ripped off and disappointed
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March 2024 by Heather Brogowski
Grateful for such a smooth tax return visit. Tom (Marick) was so helpful. Looking forward to working with him again next year.
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March 2024 by Annette Brown
Megan at the Christianburg location was amazing ? and her customer service was A1.
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March 2024 by Tracy Stclair j
Megan was amazing. So kind and professional. She is by far the best tax person I have ever had!!!
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March 2024 by Brandy
Always a great experience!! Dana and Tom were amazing!! Go see them and you'll be smiling!!!
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March 2024 by Kimberly Gallimore
Tom is great!
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January 2024 by Samantha Stanley
Megan is the best and I wait for her everytime ! Always quick to help and find answers for everything . Highly recommended
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January 2024 by Brittany Lang
Megan was an absolute delight to work with very quick and efficient and just a delight
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January 2024 by Brittany Elswick
Tom did a wonderful job. Explains everything.
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January 2024 by Chelsea Price
Tom is amazing!!!! And so patient, especially with me having younger kids coming In and they're a little crazy. But he's great!!!!! I love coming in to get my taxes done by him. Always super quick!
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January 2024 by Jamie Banjo (Duncan)
Very nice people working there and fast service.
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December 2023 by Katrina Thomas
Tom has always been super kind, professional & amazing at his job!! I will always come back to Jackson Hewitt for all my tax needs. Thank u Tom, you Rock!!
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December 2023 by J M
Tom at jackson Hewitt in Christiansburg was awesome! I went in broke and left with $$$ in my account! Thank you Tom, for saving my Christmas!
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March 2023 by Conner Riddle
Tom helped me get my taxes done quick and easy no hard questions as soon as i set down he got to work and did a good job