Old Navy has garnered positive reviews for its exceptional customer service and great deals. Many customers have highlighted the staff's willingness to help, with specific mentions of employees who went above and beyond to assist them during their shopping experience. One customer praised an employee for guiding them to the perfect pair of pants and ensuring a smooth checkout. Another customer shared a fantastic experience of finding incredible deals, such as girls' size 4 jean shorts for just 58 cents each. Additionally, a visit for returns revealed that even when the online customer service was unhelpful, in-store staff were friendly and accommodating. A young lady helped process returns efficiently, and a manager demonstrated empathy by assisting with items beyond the return window, ensuring the customer received a refund for most of their purchases. Customers appreciate the store's commitment to service, especially during busy times like the holiday season. The staff's dedication to resolving issues, even when faced with technical difficulties, has made shoppers feel valued and eager to return. Overall, Old Navy is recognized not only for its affordable fashion but also for its outstanding customer care.
I had a wonderful experience at this Old Navy location. The store was clean, bright, and very neat, which makes browsing so much easier. The staff was super friendly and helpful at checkout. Makes shopping a breeze!
May 2025
Always friendly staff. Great selection of sizes for everyone in the family. Affordable prices and super sales
October 2024
The employees at the Old Navy are extremely helpful, and very Patient! They did not kick me out when closing, while trying on Jean's to exchange from Jean's I ordered online! Giving them 10 Stars!!!
