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April 2024 by Bekah Chaney
Listen, I don’t know what happened, but the older man wearing the Panera Catering shirt was just yelling at these poor teenagers behind the counter. I had great service from everyone there, they made it through a really crazy lunch rush, and around 3:30, something went wrong and the way it was handled by this older (I would say gentleman, but he was not gentle) man was so embarrassing to witness. It clearly sucked all the joy out of everyone else. They all just visibly shrunk, and had to work extra hard to perk up and serve the guests well because this grown man was not professional enough to regulate his emotional response. Do better.
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April 2024 by Matthew Box
I go in and the person supposed to be behind the register is out at a table talking about Red Robin food. It's slow its 345pm and no one is in the place. Last time I came in the same lady a bit not nice to an older lady asking questions about a gift card. She seemed overly bothered and agitated. Not very welcoming or good service. Twice in a row. She may be a manager. I'll come back when someone new is in charge. Very rude and unprofessional.
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March 2024 by Adreanna
The worst Panera in the world. Slowest service even at the drive thru. Needs improved/ increased employment. Thoroughly dissatisfied. If you want to waste your time then this is a good pick.
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March 2024 by Sanja
I used to love Panera Bread but I have to say that I was rather disappointed in this particular one. It just feels sad and gloomy in there, makes you wanna leave. It is pretty empty, tables were not being wiped in between customers and my food was never called out once it was ready. I waited about 15 minutes before walking to the pick counter where I saw my food sitting. Luckily it was just a salad so it didn’t get cold but I don’t understand why they never called my order. And I think it is overpriced.
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March 2024 by Liz R
Panera food is generally very good. Wait time to order and receive your food is slow. If you are in a hurry, better skip Panera. If you have time and patience, Panera is fine. Service is pleasant.
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March 2024 by Lorna W
Drive thru long . Hostess seemed stressed. Soup was good. Minimal ounce difference between cup and bowl. No GF bread.
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March 2024 by Lorna Weldon
Love the tasty food. Oddly, it is the one restaurant that does not offer gluten-free. I got the chicken chili, no side of bread.
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February 2024 by Becky Elswick
Took about 15 minutes in the drivethru today .
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February 2024 by Nathaniel Porter
Bakery is good. Food and coffee are fine. But everything is expensive and service is painfully slow. Especially recommend avoiding the drive though if you go. It can take 10 minutes to move one car.
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February 2024 by Brandon Landreth
Food quality has really gone downhill for the rising cost. Service is always slow, be prepared to wait over ten minutes in the drive through for a “rapid” pick up order.
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January 2024 by Patrick Sims
Wonderful experience and wonderful atmosphere. Really nice and warm food when it was a very cold day. Very peaceful and quiet atmosphere when I was needing to spend time with little distraction.Kid-friendliness: Very nice selection of classics kids love
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January 2024 by Grant Tadiello
I'd say you get what you pay for, but that is not the case here. Food is always ok, never great sometimes awful. You never know exactly what kind of service you'll get. Always under staffed. You figure you could hire someone considering how much you charge. If my wife didn't like eating here i would never eat here.
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January 2024 by Lynn Goff
It was so Delicious. Went there on my Birthday. The 4th of January. And had a great time. Thank you so muchParking: It was very good. It was right by the door.
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January 2024 by The Retro Den, Lighting Design & Lamp Repair
Love this Panera. That manager Hanna is always so nice. ?
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January 2024 by Carollynn Dowdy
Plan on waiting a long time and no customers are there....