Regal Nails, Salon & Spa receives mixed reviews regarding its services and pricing. Many customers praise the great experience, attractive manicures, and lovely atmosphere, noting the technicians do real good jobs and are gentle and careful. However, there are significant complaints about the SNS nail quality, with reports of nails cracking and breaking off quickly compared to the past. The salon is also criticized for being too expensive and charging for every single thing. A serious complaint mentions being charged twice and not receiving a refund. While some customers are disappointed and hesitant to return, others have had consistently positive experiences.