Sleep Number provides a positive shopping experience, highlighted by the exceptional service of an employee named Chris Carter. Customers appreciate his professionalism and willingness to assist, including helping with app setup and providing detailed information about the products. Many recommend visiting the store instead of buying online, as trying the mattresses in person can lead to better decisions. While the delivery of products can take time, and there may be issues with setup, the overall experience remains pleasant. The store is described as neat and clean, and the manager is noted for being knowledgeable and helpful, even when facing technical difficulties. Despite some challenges, customers leave satisfied and willing to recommend the location to others.
Knowledgeable staff and very accommodating. Thank you!
December 2023
I love our new mattress. It took two months for them to deliver it. And I don't think it is set up right either; I believe it is upside down head at the foot and vice versa...
September 2023
Very pleasant experience. Chris knew all about the beds and showed us all the technology. Great experience.
