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December 2023 by Maggie Ashley
Got me in and out in 2 hours when I was dealing with an emergency. So so appreciative of how quickly they were able to make a fix. They also provided complimentary Ubers to and from where I waited while they worked. Staff was well mannered and kind!
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October 2023 by Must Acct5
While driving to Blacksburg for a football game, we got a flat tire. So the day after the game, Jake fit us in to his schedule and recommended a good course of action so that we could get back on the road home. Staff was knowledgeable and friendly, I highly recommend them!
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September 2023 by Daniel Fields
I've only had great experiences with these folks. They are thoroughly communicative, price their services fairly, and have taken me on without an appointment several times now. If you're looking for dependability and good work, look no further!
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September 2023 by D Eugenio
Great service. They fit me in last minute and got me fixed up the end of service day. Nicole and Tim had wonderful customer service and answered my multiple questions. This will be my tire place moving forward. ThankY’all so much.
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August 2023 by Gary Kolarcik
J was very helpful in helping us decide which tires to select. Friendly, polite, professional. Very happy with the tires we purchased and had installed. Price was reasonable. I think it's a great idea to have the car aligned when you get new tires, so the free alignment was good.
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August 2023 by Alison Gordon
Great place to get my tires.Tim was a wonderful help and he had great knowledge and excellent customer service. He went above and beyond to help me out. I recommend Thompson Tire in Christiansburg ?
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July 2023 by Chris Branscome
Thompson Tires staff has always been trustworthy and reliable even when things haven't gone as expected with my repairs. They've always going the extra mile for me.
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May 2023 by Holly Secrist
Horrendous experience. Took my car in to have new tires put on, an oil change, and state inspection completed. I receive a call near the end of the day to inform me that my car will require several hundreds of dollars in repairs to pass inspection. Some of the supposed issues from the "failed inspection" included an oil leak so significant that it damaged one of the rear engine mounts and a tie rod needing to be replaced. Funny thing about it is there was no oil in my garage where I always park my car. Also, no symptoms of a bad tie rod noticed when driving. I read some reviews where other individuals accused Thompson's of being fraudulent. My husband was also suspicious so after picking the car up, we had the inspection completed again at a locally owned shop. The car passed with none of those issues being present. I even disclosed the reasons Thompson failed the car prior to picking it up from the new garage. I called Thompson's afterwards to let them know that I am aware of the type of business they are running. They denied any wrong doing. At the very least, I feel my inspection fee should have been refunded. I regret giving them any of my business. I advise you take your vehicle else where. Thompson's is full of crooks and will try to take advantage of you.
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April 2023 by Sarah Jane
I called to make an appointment for an oil change and was told oil changes are now only first-come first-serve. I arrived at 7:30am and was first in line when they opened and my car wasn't ready until 9:30am. I was told people drop their cars off the evening before and their oil changes are done first. This is completely backwards since we don't all have the luxury of not needing our cars for work or having an extra car around to use when maintenance is required on our everyday car. If I show up at 7:30am my car should take precedence or they should take appointments at the very least! This is very frustrating and clearly why people are going to places like valvoline, where I could pay $10 less with a coupon and get it done in 15 minutes. I've been with Thompson for my oil changes and tires for years now but I won't be back.
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April 2023 by Robert Van Runsen
I’ve had a great experience here. “Necole” has been a pleasure to do business with. I appreciate that she had given and explained to me all the options, and the best recommendations for my driving style and my vehicle! I can’t thank you enough for being so accommodating in arranging my new tires to be put on in such a timely fashion. I do believe my round-trip journey will be much safer for me and my friend Fred! Thank you! I highly recommend Thompson Tire Discounters!
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April 2023 by Charles Carfagna
I’ve been going to Thompson for years now for all of my vehicles, and am always satisfied with the level of service I get from Dennis and the help I get up front from people like Tim. When it comes to vehicle maintenance I want to trust the place I go to, and I’ve never taken my car there and felt like they have tried to sell me anything I don’t need. Just got 4 new tires installed with an alignment, with an inspection, per usual the service was impeccable. Thanks you guys.
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March 2023 by Alex Winsness
The customer service here was great. They helped fix my tires as soon as possible. Jay worked on my car and he was super helpful and extremely kind.
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March 2023 by Mark P.
Very helpful and seem straightforward. My experiences here have all been positive so far.
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February 2023 by Kabir Verma
General Manager Ryan was exceptionally helpful in giving me honest advice and fair deals, rather trying to upcharge and force me to seek the most expensive solution. As someone who only recently moved their vehicle down to the Blacksburg-Christiansburg area, I will DEFINITELY be returning to Thompson TDs for future tire purchases and alignment services.
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February 2023 by Andy Camire
Out of Towner's in for the game, picked up a razor blade, tire was flat this morning.Towed to Thompson/ Tire Discounters on S. Main Christiansburg, and service was best we've experienced anywhere. Ryan took real interest in our dilemma and took care of us. On the road out of town readily. Kudos to Ryan and his team. Looking forward to doing business at this location in a future trip to Christiansburg.
