-
October 2023 by ln8266286
I have my business account with this bank. And I last year started in May some one stolen my debit card information and used it to bought things on amazon. I didn't recived any alert email or anything from bank to let me know about those transcetion. usually i checked my statement but last year June my 2 years old daughter have a heart problem and we had sew doctors. I put all my attention and time into take care my daughter. I trusted this bank before so I didn’t check my statement really well. Until this year March , when I fielded the tax for my business and I found out this transaction and I went to bank right away got card cancel and try to got disputed. First time dispute is declined. I called Amazon and Amazon found out all this transaction made not though my account and it’s all s
-
November 2022 by Frederick Gibson
Best bank . Treated with respect.
-
September 2022 by Wes Altizer
The people here are great...this bank, as far as a financial institution, is awful. While I could list the various reasons why..I think it boils down to, basic customer service. Again, there is no lack of this basic skill set as far as their local branch employees go..~edit/update~ in response to the "owner(s)" response, again..this is not due to a lack of quality customer service at my local branch..Atlantic Union Bank, as a financial institution, provides terrible customer service. My local branch employees are courteous, and knowledgeable. But, if I need something, say a temporary debit card, and an employee tells me, that they have a very limited number of replacement cards, that have to last them until the end of the year...how does that even make sense..? Just one instance/frustration, coupled with seemingly numerous minor inconveniences (these are are not first-world problems), over the years, that add up to one large disappointment.
-
April 2022 by Charles Burnette
This is the worst bank that I have ever dealt with.
-
July 2021 by joseph lively
It's only fair to share the good. I needed documentation of deposits made for 6 months. Brittany from the drive-thru went above and beyond printing these out for me it was much more work than I ever expected. Much appreciated.
-
March 2021 by Jody Lively
Terrible location. Drive through is incredibly poor shuts down Lanes right at closing time with people lined up around the building. Today I come by and they're closed for inclement weather when there is absolutely nothing on the roads. Even the schools would be open today, if we had any that were open.
-
March 2021 by Steve Byrd
The Banking app is great... Card controls and mobile deposit works great. Very friendly associates at this bank in Cburg.
-
December 2020 by Angel Hull
I've banked with Atlantic Union since they were FNB and always found their customer service and product variety to be top-notch.
-
April 2020 by Rodney Galloway
Horrible customer service. Manager Lauren doesn't care at all about business clients. Moving my personal and business accounts to NBB come first thing next week. NBB knows how to treat people right!!
-
September 2019 by Michael Viar
I do not recommend this institution for your personal banking needs.
-
May 2019 by Dale Alderman
I wouldn't bank with them if they payed me I have one loan with them and they will never see my face again
-
April 2019 by Pamela Brumfield
I've banked here for many years but I wouldn't highly recommend it!!
-
February 2019 by lauren wildman
Never use their online banking to deposit a check. First time I used it, it deposited the check 2 times. Therefore taking the money out of the other account twice. The second time I used the online deposit, the check took over a week to deposit so I went into the local bank & told them what was going on, they told me nothing other than to call the 1 800 number and customer service is 0/10.
-
September 2017 by Sean Rayne
You would be much better going to a credit union then this place.
