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February 2024 by Cortney Lynn
Please take the maple off the chicken. It's too strong. Can you please make it where people can add it on the side?
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January 2024 by Dan Crum
Great people and love their specialty
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November 2023 by Kristin Hilgart
This Starbucks was very slow when we first moved here in 2022. Lately, we've had really good service. Everybody working on red cup day was so friendly and kind. Orders seem to have been coming out quicker lately as well.
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November 2023 by Shereja Caldwell
I sit in this Starbucks a couple times a week to work. The staff is so welcoming and friendly. They always make my drinks perfectly. The manager (I believe) seems very involved and treats the staff very well from my observation. It’s why I keep coming back.
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September 2023 by Trey A.
Skylar is the best. Helped with the order after confusion and made my drink up to par. Better then my local Starbucks
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August 2023 by progga ahmed
Not a regular customer. Was passing by. The order was fast and perfect. Greeted with smile.
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July 2023 by Cesar Cadevilla
This Starbucks is good, and the customer service is great, but even at 6:00 am there's a wait time since many people order their drinks on the app. So, give yourself some time when visiting them.Parking: Right in front of the store.Wheelchair accessibility: Yeah.
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June 2023 by Be Grateful
The WORST Starbucks location I’ve ever been to! This was the second time - and the last time - they made us wait for twenty minutes for a simple drink when EVERYONE who came AFTER us were served. Only when we kept asking that they served us!
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June 2023 by Rana T T
Best cafe ever I go almost every day!
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May 2023 by Nisso I
A guy from Uber came 10 minutes after they closed. He asked them just to pass the order. A guy who was inside refused to give an order even tho it was ready. Uber driver asked him a few times just to give him an order which was ready to go. That guy just ignored him. He could be nicer to his clients tho. He wasted a few people's time just because of his attitude. The manager needs to teach his team how to be nicer to their clients.
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May 2023 by John Bhaktul
I had a terrible experience at this store today and all I wanted was a grande drip (brewed coffee). The front cashier cannot manage a long line of people and handing out drip coffee. It seems too complicated. I wanted to try the Odyssey Blend vice the usual Pike Place and I got my coffee 20 mins later. Other people that came after me were served before I was handed my drink. Don't come here, they are low staffed and the shift manager seems to be focused on the bar and making drinks than people.
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April 2023 by Michael Higdon
I go to Starbucks every day and usually go to the Fair Lakes location which is.always awesome so thank you for that. This location the batista are nice but the manager...named Rayna I think since she was walking around the store talking loudly and speaking about her influence on the store and the staff was not very professional. Also, the fact that when I walked in I was not greeted or even acknowledged yet everyone else after me was greeted with a kind hello. Will not be coming back to this location every again. I will go where i am treated kindly. Also as a restaurant manager myself Reyna needs to be replaced as her attitude is not conducive to customer service.
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April 2023 by Lucas L.
They were so nice they got my drinks fast and awesome and they were in such a happy mood even since it was late at night
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March 2023 by Justin S.
Staff is always nice and pleasant to talk to, but the management of this store is abysmal. Constantly understaffed and working the baristas to the bone and they constantly look stressed leading to long wait times. This has been my favorite starbucks for years, the atmosphere is always great, and I am aware about how busy it can get, so I don't mind waiting. But the store constantly seems understaffed due to poor management.
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February 2023 by Kandice B.
My daughter had a terrible experience there this morning. The girl who took her order was extremely rude. She was a red head with a beanie. She messed up BOTH her and her friends order, had no issue fixing her friends order but when she messed up my daughters, made her feel as if it was her fault. She felt racially profiled and doesn't feel comfortable to go back. Do better.
