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January 2024 by Ray Heller
Employees have no sense of urgency to take your order. Been there 5 times. Rarely any better. I'm done with spending my money where they seem to care less.
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January 2024 by Dawn Parker
They are always out of everything. I have been there when they said they don't have anymore donuts! Usually it is the refresher but today it was milk and creamer. This location is so poorly managed it very sad. At one point my husband was certain they were closing the location down because they didnt seem to be ordering anything.
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January 2024 by Cecileen Davis
They're always quick. The only issue is that the bagels are never hot. No matter what Dunkin Donuts I go to. I will get their coffee, but go to Starbucks for a bagel as they toast it all the way, and it comes out warm.
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January 2024 by S D
The sourdough was super soft, munchkin were a nice snack later and of course large coffee with cream and sugar makes the miles go faster. The bathroom was clean.
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January 2024 by RANDALL WILSON
Always very
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December 2023 by Tracey Greene
I love a a good cup of coffee. I don't go here often because it's expensive as far as coffee goes. But when I do go I always get great customer service and so I just want to thank you all for that. How could I not recommend Dunkin. You better get over there and get you one of them good cups of coffee if you can afford it. Thank you for always giving me great coffee and great customer service have a Merry Christmas everyone and a Happy New Year
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December 2023 by Alauna A.
I typically enjoy Dunkin' Donuts, but this location let me down. When I went through the drive-thru around 11:30 AM, the employee told me they were not serving food or donuts, their signature items. Though surprised, I decided to order a large sweet tea instead. Unfortunately, the tea tasted bitter and inexplicably like coffee. In disbelief, I drove off and dumped the tea, as it was unpleasantly undrinkable.This was my first visit to this location, and I do not plan on returning.
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November 2023 by Frances Williams (FREE)
Ordered 50 assorted donut holes... received 25. Had to go back to the store for the rest of my order.Then, I only received all chocolate holes in both boxes... no assortment and was not advised that other flavors were not available.
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November 2023 by Ryan Daniels
My wife placed a mobile order for herself and her sister who is vegan. Her sister's drink specified that she wanted no whipped cream. They added whipped cream to her drink anyways. I pulled back through the drive through and asked them to remake it, because it was supposed to be no whipped cream. He handed me another cup, and when I opened the lid, there were specs of whipped cream on top. He just scraped the whipped cream off and put it in another cup. Horribly unprofessional, lazy, and inconsiderate of allergies and dietary restrictions. I went inside and asked for a refund, and told them that this is ridiculous, and they should be ashamed of themselves. I would give a 0 star rating if I could. Go to Demolition Coffee instead.
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November 2023 by Madi Perry
I work at this Dunkin and I love the people I work with. It’s not the best but it’s a job. There is a terrible review about me from a woman named Destiny and honestly I just think that woman woke up on the wrong side of the bed that day. It was obvious she was trying to pick a fight with me and I ask her to leave multiple times. She continuously screamed at me because I told her that we needed a second. The first thing she said when she pulled up to the intercom before I could even say anything was “hello” and I politely responded “I’m sorry ma’am we are quite busy we’ll be with you in just a minute” idk if she couldn’t already tell from the three cars I from of her but we had a butt load of stuff to do and there were only 2 of us. I just don’t understand how people can be so full of hate. But anyways ya Dunkin is kinda cool.
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November 2023 by Jamie Julian
Every time I come they say they can’t serve food and some of the syrups. And when I order avocado toast the bread is either stale or untoasted.
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November 2023 by Alfred Fisher
Went to drive threw in colonial Heights,VA!Advertise fresh donuts and drinks!Went in morning with someone else they served old donuts!
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November 2023 by JuWanda Turner
Either they're sold out of something or they don't have any donuts. This is my 3rd time going.
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October 2023 by Kelia Bellamy
Rude teenagers, they never have anything, they literally ONLY serve food when the wind blows just right, coffee always tastes weirdly mildewed/old. Save yourself and go to the Chester or Hopewell location or Starbucks.
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October 2023 by Candy Marcum
This would be an amazing location to put in a doughnut shop. I am confused as to why there is the word "doughnut" in their name, because they NEVER have doughnuts available no matter the time of day you go. ??♀️
