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January 2024 by Chris Fitzjarrald
Great customer service
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December 2023 by Heather Turner
Long line, only 1 person working. But staff was polite and I found everything that I needed.
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November 2023 by daddyofva Jarvus
Bad customer service...there was no greeting. Customers over the phone were addressed before even a question for my inquiry was recognized
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September 2023 by Grant Gress
The girl in this picture is rude and puts off any question in the fastest way she can. I pick up 2 games went to pay and they were the “wrong price”… I said which ones are the right price? She said “idk” I look for a bit more and then grab 2 more games, one being the original Spiderman from the PS5 with a preowned price of $18.99 and when I went to ask a question of “is this a remake or is this the original ps5 one” and she interrupted me, took the game, and then said “oh it’s definately not that price anymore” and put it away from. How freaking rude. 3 games I selected prices were different from the ones on the shelf. I was given a piece of paper to check “sale prices” by the cashier which was also incorrect. The final thing that put me off was me asking “can I go grab tiny Tina’s real quick and add it to this order?” And she replied “even if that one’s on the shelf we don’t have it”. Cmon.If you made a mistake just own up to it. Don’t downgrade your customers over shopping a bit longer than most when looking for games. Really am put off by this experience and this cashier.
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September 2023 by Adventurous Wind
Great service for once and had a lot more stuff
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May 2023 by Colton Akins
Good customer service. Took my son here to buy a PS4 had a good experience the staff was friendly and very knowledgeable on electronics in the store.
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May 2023 by Miko Lynnae
Sad that so much is digital now days. But feels good going inside
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May 2023 by scott shef
On Friday they open at ten. They never open on time!
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April 2023 by Southern Belle95
The most cleanest and helpful GameStop I've been into from Georgia to Tennessee and my favorite hands down is in VA ? Yahweh bless you and yours?
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March 2023 by IntoTheDeadSky95
Went in to purchase a game and found the one I was looking for pre-owned. Fine with that. Go to checkout and it rings up for almost double the price. Ask the cashier and she brushes me off and says “it’s the wrong sticker, you’ll have to pay this price.” Sorry not sorry that your store made a mistake but you should honor the sticker price that’s on display. That’s not my fault. Do not recommend. Contacted corporate number and was told “I can’t help you right now.” And hung up on me.
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January 2023 by iatemyphone Gaming
Always a good time coming here! Great service and employees are able to help every level of customer that walks through their doors. I've been coming here for years, and will continue to shop here.
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December 2022 by Caron “King Bigggs” Goodwin
never been much a ps Fan But playing this bad boy over a week Now I must say I'm amazed and In Awe frfr !
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October 2022 by lAME FAme
50% off right now. All gamestops. Hurry.
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September 2022 by Bethel Ben Israel
Service was very polite and professional and associates possed enough knowledge of the products to assist me how I needed.
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August 2022 by Kristen Flory
Selection is no issue they got that ,now as far as the staff helping you ,or answering your questions, you can forget it .