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December 2025 by Wayne Rae
This place has it all! New, used, retro and deals galore! Friendly and helpful staff! Check them out, they offer other useful services as well.
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November 2025 by Allen
Fantastic local repair shop. Drove down from Henrico to get some components soldered to a DIY board that was a bit above my skill set.
Friendly staff, quick service, quality soldering.
Walking around the shop, prices seemed very reasonable for games and hardware offered. Always prefer supporting local businesses when able.
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October 2025 by Shane Haalboom
Always polite and professional. Great prices never a long wait time even when they're really busy. Just like a game stop, but better!
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October 2025 by Nour Abdallah
If you want a better offer in your device then stop by 😉 👌
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October 2025 by David P
This place is simply amazing! Even if you dont buy anything, just viewing the retro systems and games is pure nostalgia!!! I need a retro gamecube controller and they had one!!
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August 2025 by Jess
My Husband went in today and was followed around by an employee making it in uncomfortable situation. He was going to purchase a game but due to the situation he just left. I’m very disappointed in this. Local shops have gone down the drain lately.
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August 2025 by Dusty Chamberlain
My wife left her iPhone 14 on top of the car. We drove off.
It was ran over by a car. And then multiple other cars.
Hotspot saved it and made it look brand new. Great service!
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July 2025 by Karen Smith
Sells broken items and doesn’t tell you they’re broken. took my perfect item and traded me a broken item. horrible
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July 2025 by Melinda McClain-Magee
I started going through laptops in college. It would seem like as soon as the warranty expired I would have issues. My son suggested I take my laptops to Hotspot Electronics to have them repaired instead of constantly replacing laptops. For a small fee, they diagnose your laptop and give you the option to have it repaired, but if it isn’t worth the expense, they sell nice laptops that you can purchase. Well I bought a new laptop about 15 months ago to facilitate community trainings, so I rarely use it. Last week, I couldn’t get it to charge:( I panicked and slipped in the YouTube rabbit hole and thought it was the power port. Heck! It seemed wiggly to me! Then I started a cart on Amazon with the tools I needed and a replacement power port. I didn’t checkout, instead I called my son the next day and he said….Please just take it to Hotspot! SMH! I took his advice, and as I stood at the counter explaining the issue, saying of course I am not technically inclined but I am sure it’s the power port or battery. The Hotspot rep said, let me try charging it. I was like okay but the light won’t come on:( OMG! Why did she open the lid and hit the button and my laptop came on! Ugh! Come to find out since I own so many freaking laptops, my behind was trying to charge it with the wrong cord!!! God bless Hotspot! They are honest, highly skilled and so eager to help their customers! Lesson learned! No more googling when I can take a quick trip over to Hotspot! Nobody does it like Hotspot! I appreciate you guys so much! No worries! I added a color code to my new cord:) I appreciate you all so very much! Folks! Don’t Google! Nope! Take to them! Trust me!:) P.S. The power cord I got has 15 attachments so I can use it for my other laptops, and end the agony of storing and locating cords! Hotspot rocks💕
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May 2025 by Abimael Santamaria
Amazing customer service
Always have great tech and low price choices
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May 2025 by Tony Dickerson
I have had two laptops repaired there. The service was excellent and the price was more than fair. Btw, the laptops are working perfectly.
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April 2025 by Jay Payne
I came in here with a bunch of things it took them almost 3 hours to go through everything and they gave me a lowball offer of $100 and couldn’t even give me a breakdown of what they were charging me for each of the items if you’re selling things you might as well go anywhere else in the city but here but if you are a customer, this is a great place to shop
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March 2025 by Arien Hudson
Great experience and made sure my nintendo switch was fixed.
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February 2025 by Sharon Egbert
Fun store abd great staff!
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February 2025 by lunette crawley
Fixed broken switch within 24 hours!! Highly recommended!
