H&R Block is a trusted business with knowledgeable and professional tax experts who can handle various tax needs and help maximize refunds. Customers have the option to visit local offices, such as the one in Colonial Heights, or work with their tax pro from home through the Digital Drop-Off service, which allows document upload via email. The staff is described as courteous, patient, and friendly, creating a positive and comfortable experience. Many reviews mention that the team is very knowledgeable, answering questions clearly and preparing taxes accurately. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Customers appreciate the welcoming environment, with some noting that their experience was not only efficient but also fun and cost-effective. Staff members are attentive and go out of their way to assist, even offering food for families waiting or helping with unexpected issues like car trouble. Overall, H&R Block receives high praise for its professionalism, friendly service, and ability to ensure clients get their maximum refund quickly and accurately. Many customers plan to return year after year, highlighting their satisfaction and trust in the business.
Fantastic. I stopped in on 14 Apr 2025, only for notary services. The lady that checks folks in was Amazing and Kind. The gentleman (Zebby) that did the notary was just as amazing and kind. Such a warm welcome and service. I was impressed and will surely use them in the future for my taxes. Highly recommend! Dr.... read full comment
February 2025
Polite and experienced. Professional as can be. Ziggy Miles made the experience.
April 2024
If you're not sure where to go to get your taxes done, then do yourself a favor and go here. I have done my taxes here for the past 2 years, and I am satisfied with the experience. The staff members are courteous, patient, and knowledgeable. Highly recommended.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
