H&R Block is a trusted business with knowledgeable and professional tax experts who can handle various tax needs and help maximize refunds. Customers have the option to visit local offices, such as the one in Colonial Heights, or work with their tax pro from home through the Digital Drop-Off service, which allows document upload via email. The staff is described as courteous, patient, and friendly, creating a positive and comfortable experience. Many reviews mention that the team is very knowledgeable, answering questions clearly and preparing taxes accurately. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Customers appreciate the welcoming environment, with some noting that their experience was not only efficient but also fun and cost-effective. Staff members are attentive and go out of their way to assist, even offering food for families waiting or helping with unexpected issues like car trouble. Overall, H&R Block receives high praise for its professionalism, friendly service, and ability to ensure clients get their maximum refund quickly and accurately. Many customers plan to return year after year, highlighting their satisfaction and trust in the business.
Andrea Torres-Lopez was awesome! She was extremely patient and knowledgable about how to maximize my refund for my LLC. I highly recommend her services and will use her again next year. Thank you!
February 2026
Everyone was nice. My taxes were done in a timely manner, & professionally. Very great experience every year I file
February 2026
Miss Deloris is kind, caring and extremely knowledgeable. I had a great experience with her. Thank you!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
