JCPenney in Colonial Heights, VA, is a well-established store known for offering a wide range of products, including clothing, home decor, beauty items, and accessories. The store features popular brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, providing comfort, style, and value for families. Customers appreciate the friendly and helpful staff, especially for their patience and attentiveness, which enhances the shopping experience. One sales associate was recognized for going above and beyond despite a long checkout line caused by limited staff. However, some shoppers find prices to be a bit high, reflecting current inflation and staffing challenges. The store has a good selection of merchandise, though some mention the need for more employees, especially for stocking and organizing. The mall area around the store offers plenty of shopping options, although the food court is small. Overall, JCPenney remains a popular destination for quality clothing and friendly service, despite occasional long wait times.
JCPenney's is a wonderful department store located in SouthPark Mall. They sell everything from women's and men's clothing, footwear, jewelry and much more. They sell fine jewelry too. You can get nice kitchen decor. I highly recommend this JCPenney's.
April 2025
First time in this JC Penney. Was clean. Employees were nice and very helpful.
April 2025
Real disappointment. Even on sale prices were expensive.
