-
February 2024 by Jacob Y
Very helpful staff.
-
February 2024 by Randy Batts
The staff did not clean my windows or vacuum my vehicle out during my visit. I brought it to their attention and it was handled, the staff need to stay focused. If the little things are ignored, I know the big things are also being missed which can cause you big money.
-
February 2024 by Victor Contreras
Satisfied
-
February 2024 by Francisca Fitzgerald
Good service and great listeners. I've went twice and have no complaints! They also give estimates and give You an option to sign!
-
February 2024 by Damien Love
Great service!! Quick and fast
-
November 2023 by Antonio Tazewell
Perfect Service and Respect from employees ..
-
November 2023 by Carena Tremblay
Asked for three things, and they only did one. Not very good communication, didn’t complete tasks, building was dirty and felt uncomfortable the whole time.Service: Oil change
-
November 2023 by Janice Gholson
I GET IN AND OUT
-
November 2023 by Angelica Gonzalez
Excellent service and great staffService: Oil change
-
October 2023 by Brenda Hayes
Excellent service from the staff. They could not fix my vehicle , recommended mechanic. I will use them in the future if need be.Service: Auto engine diagnostic
-
October 2023 by Gina Kovalaske
Great service and very friendly. Quick in and out. Thank you Kelsey and the tall thin black man. Very knowledgeable.
-
October 2023 by Chuck Moss
Broke my glove box latch trying to get to the cabin air filter to upsell me on that. Manager promised "they would make it right." That was a month ago (09/09/23). No calls or contact from them or operator (Premium Velocity Auto). I have gone in person twice to no avail. on 09/19/23, Desk attendant told me the part had been ordered. On 09/29, another desk attendant told me the first had been wrong and it had not been ordered (I found one on Amazon that could be at my home in 24 hours).On the phone today (10/02/23), the manager told me his "higher-ups" had "dropped the ball" and he had the text to prove he'd asked them to order the part. He went on to tell me it was probably his last day.All efforts to resolve this issue have been on my part. I guess it's more "Buyer Beware" than "Customer is always right" for this location.
-
October 2023 by Smith Family
Very good service for us working people. Especially females. Everything done for you at a great price. Very professional and work done quickly.Love it ? ❤️
-
September 2023 by Alice Dabney
Colonial Heights is the Best! Professional service! They really looked out for me! Everything l needed was there oil change brakes wipers filters tire repair rotation of tires! I felt safe riding in my car! Thanks so much l will return!Services: Air & cabin filter replacement
-
September 2023 by Candie Williams
Today was definitely my last time ever going to this location. Waited over an hour which has never happened. My car was not vacuumed out like normally then when I asked about it I was ignored. When I repeatedly asked about it she says they are short staffed. Whole time she was cleaning the shop door windows but couldn’t vacuum the cars. Also was told that the coolant was $9.99 before servicing it then when she rang me up it was $29.97!! Will never return back to this location and will be letting others know as well.