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June 2023 by Eggbeater B.
We came in without an umbrella right before a thunderstorm. Not only did the staff, Molly and Karen, help us cut the correct size of cord we wanted, but Molly walked us to our car with an umbrella when it starting pouring outside. We would have been caught in the rain, soaking wet if not for her. Karen and Molly were both very personable and helpful. I hope this store knows what great employees they have.
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May 2023 by Mary Ann Schofield
The staff was very helpful. I'm looking for an ironing board pad. They showed everyone they had in stock. Went behind their job.
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May 2023 by Zyekeye
Awesome place! The employees are always so friendly and helping, they even cut the foam/fur/and fabric for you! They have lots and lots of stuff if you’re looking to make crafts. Paint, foam, fur, fabric, ect! 5 stars, love it!
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March 2023 by kathryn Williams
Found everything I was looking for and the prices was great ?? ? they give you a lot of help
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February 2023 by Patricia Tomlin
It had what I was looking for and the sales person was nice.
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December 2022 by Sharon Beck
Very friendly and great customer service. Not alot of options for most things
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October 2022 by eliphas William
Very helpful staff.. colonial heights Virginia
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September 2022 by Ardna Belcher
Been a while since I have been to JoAnn's, a little pricey and a lot of items had no price and had to ask constantly how much items cost.
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September 2022 by Ruhsan Listeman
This is a very small store, it's not like a regular Joann store. They're have enough fabrics but not much for other craft items. I couldn't find anything I was looking for. Very boring.
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August 2022 by Katie Lohr
Great service. Ordered on line. Picked up in store. Everything was perfect. Fast service
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June 2022 by Kiley Rowan
Great store. Really hood selections
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April 2022 by Flor Anchondo
The place is a little small but they have the friendliest staff.
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March 2022 by Maggoe Bragalone
They have the best store manager. I would not shop there for awhile because of the rudeness of the previous manager and daughter. Thank you!
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March 2022 by Maggie Bragalone
They have the best store manager. I would not shop there for awhile because of the rudeness of the previous manager and daughter. Thank you!
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February 2022 by Paula Chavis Brown
I just left this store, without my purchase, due to despicable customer service. The register line was empty. There were two employees assisting a line of customers at the cutting table. The customers in front of me got out of the register line and filed into the cutting line. I said “excuse me, is this the appropriate line to check out?”. The employee, who had just finished laughing and smiling at her customer, turned around, looked at me, and very rudely said, “I’ll be over there when I’m done!”. I replied, “You don’t have to get smart. I wanted to make sure I was standing in the correct line so that I’m not standing here unnecessarily.” She said “I’m not being smart. Neither one are open until we get over there!”. I continued to tell her that her tone and response was out of line for a customer and I left all of my merchandise on the counter and started towards the door. I turned around and came back to ask to speak to the manager on duty, who witnessed a portion of the interaction. I explained the interaction, in its entirety, and asked if she thought that was an appropriate interaction with a customer. She made excuses for the employee and said she may have misunderstood me. I pointed out that the employee did not speak to anyone else in the store in that manner and she was not going to speak to me in that manner. I will not disclose my assumption about why I was the only one in the store that was treated so rudely but this store will never benefit from my patronage. They can keep their supplies!
