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February 2024 by Syncere K
Went in to buy a phone and not only was the Rep super RUDE for no reason and she was trying to OVERCHARGE me! So I gladly went to a different store and guess what didn't pay what the other chic was trying to charge me and go the same Upgrade. You know something up when they call the manager and he be like are they paying Cash or Charge? SNEAKY SNAKES Go back to math class! You suck!
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February 2024 by Shaun Jefferson
The best place to buy phoneAsk for lem !!
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September 2023 by Wendy Thompson
Very polite and helpful
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June 2023 by Marie Jackson
Good ? place
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May 2022 by Tammy Mills
Best customer service I have ever received
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February 2022 by MOSSDUDE 2323
I was serviced by a young lady name TYASIA great customer service she was extremely helpful and patient with me. I was was upset when I came in but she still kept her smile and did her best to help me. I offered her lunch for being so understanding but she just wanted a review. TYASIA YOU’RE AWESOME KEEP UP THE GOOD WORK!!
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March 2021 by Michelle Hinton
I didn't like the service in there the lady didn't tell me that I was going to charge me for a new phone and then I had to pay $21.95 which I already paid my phone bill and then the lady got me a case and screen protector without asking me first do that was not cool
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March 2021 by David Williams
OUTSTANDING STAFF MEMBERS!
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March 2021 by Lisa Burke
Friendly helpful staff
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February 2021 by Haley Marshall
The staff in this store was very unprofessional! I had to repeatedly tell them what I wanted and they took forever to give me a new line and constantly telling me that my phone was locked but it was unlocked! They just didn’t know how to put a SIM card in correctly! I have no problem with metro pcs only this location.
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February 2021 by Karl Barton
They can't do anything at this store (the one on the boulevard)but sell you a phone. Don't waste your time at this location go to store down by mall.
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November 2020 by Dominique Rowland
Girl that works here doesn't have an idea as to what she's doing!
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November 2019 by Ebony Nickerson
I went there to add a line and got charged all kind of fees that was not told to me. Went back to see about it and I got no help. I will never go to this location again!!!
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September 2019 by Angela Branch
Very friendly and helpful staff but my experience with the phones were not good ones.
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July 2019 by Renee D.
You get what you pay for with this company! Poor phone service and limited to no wifi connection. Not to mention the in store customer service is unprofessional! Purchased plan on 7/2 and was told by customer service today is my last day, 7/8, to turn it in but i have a week? One hour until closing and during a holiday week, I was not given a full week to return the phone and get a refund. And on top of all of that I am stuck with this terrible service for 6 months! They refuse to unlock the phone to go to their parent company T - MOBILE!! Read the terms BEFORE you think about this company. They are deceptive and won't give you the terms until AFTER the purchase, by then it is too late!