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February 2024 by Leah Laws
I went in for a routine inspection, I was surprised and relieved to get same day service. They seemed happy I was there whitch is a great change of pace especially being a woman with no car experience; going to an automotive shop can be intimidating sometimes. But Greg was very clear and helpful. He and the other staff seem to very personable and knowledgeable in thier profession and that made me feel very comfortable and confident in thier work. I'd definitely recommend this place to others.
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February 2024 by merica is great
Went here for a inspection. Two customers prior to me had bills for over 2 grand I should have known and grabbed my keys a left after hearing their bills. Low and behold guy comes to me for a 2500 bill for rear brakes and lower ball joint I left got home jacked truck up and there wasn't any play in both wheels I took truck to another place and it passed. So customers please be careful going here.
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February 2024 by Valerie Brown
They showed me the issue I had and the price before doing the work. The atmosphere was pleasant and professional. Customer service at its best.
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February 2024 by Veronika Newman
Very nice people
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February 2024 by Demond Randolph
Good place for parts.
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December 2023 by Kurt Felix
They do a good job when I had to drop my car off for break change. I asked if any other breaks need to be changed and they said it was good. But then It was still squealing after 1 month of driving it. Made an appointment the day before for oil changed and to check my wheels. Dropped my car off the next day at 8:30 in the morning came back at 3:30 pm before they close and was told that it was not done and they have a lot of cars that they need to fix. They did offer a free oil change for the next visit which was nice but it’s really about time for me as I only have 1 car to drive . I just wished they do a better job of appointments, if they have too much work load tell customers that and we can find somewhere else that can accommodate us. Other than that they good.
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December 2023 by Clementine Miller
I had my vehicle towed here a few days ago after it wouldn’t start. I did a bunch of googling and was convinced it was the starter, which is an expensive fix due to Italian engineering. I watched as they pushed my vehicle into the bay and started crying my eyes out as a $2k fix less than a month before Christmas. After about 45 minutes, the service manager came out with a long face and said he had something to tell me and my heart literally dropped. He then explained to me that his mechanic started tracing the problem and it ended up just being a loose connection to the battery. I almost hugged the man.As a woman, I am always afraid to take my vehicle to shops because I feel they will take advantage of my lack of knowledge. The fact that they were honest when they 100% could have not been and I wouldn’t have been the wiser means so much to me. This just became my go to shop, not because of prices or their loaner cars, but because I feel safe bringing my vehicle here and not getting screwed over.
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November 2023 by Cameron Poellnitz
DO NOT GO HERE! I REPEAT DO NOT GO HERE! THEY WILL HAVE YOU WAITING GOR HOURS ON END WITHOUT THE PROPER COMMUNICATION. THIS IS THE WORST CAR SERVICE PLACE IN COLONIAL HEIGHTS! As I was told multiple times to come back to get my car and it still wasnt done each time I came back. I was told that they supplied all the parts. I came back three hours later to pick up my car since they told me “ It would only take a few hours” turned from a 11 o’clock appointment to a CLOSING pick up. Then tried to get smart and argue back about not being patient enough whenMIDAS IS THE ONES THAT ARE INCONVENIENCING THE CUSTOMER! I WILL NEVER TAKE MY CAR HERE AGAIN! TERRIBLE CUSTOMER SERVICE! I will be calling ANY AND EVERY HR REPRESENTITIVE UNTIL I AM COMPENSATED FOR MY LONG WAIT TIME!
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October 2023 by Kenneth Evans
Was very concerned my car was on its last wind after an unexpected breakdown. Midas took the time to thoroughly diagnose my check engine light and didn’t try to convince me to get other stuff that wasn’t needed or would show anything substantial. Repair completed within a day and I was happy with the overall experience.Service: Auto engine diagnostic
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October 2023 by Caitlyn Johnston
I've been going here for a few years now. They've helped me with so many things even right on the spot. Bonus points: I just learned they have loaner cars. I didn't have to miss work while my car was in the shop for a sudden issue. They're always incredibly thorough and helpful. I won't take my car anywhere else.Services: Auto battery replacement
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September 2023 by Emma Bunce
The amount of gratitude I have for the staff here, especially Dan M! I was driving from NJ to GA with my sister in law, 3 month old baby and my dog when my van broke down nearby early in the morning. After trying a few shops I got in touch with Dan, who said he would fit me in right away considering my circumstances. I got my van towed to the shop and they started working on it right away while accommodating all of us. I cant express enough how grateful i am for Dan, he went above and beyond all while taking care of the desk and working in the cars. Thank you so much!
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September 2023 by Jamilah Peterson
Extremely pricey. Definitely won’t return to this establishment at all. I advise anyone who needs a state inspection NOT to go to Midas they will charge you more than necessary. State inspections are 20.00 but the will charge $20 more dollars for labor and God forbid they claim you have something else wrong that will be added. I’ve never paid more than $30 for a state inspection plus a bulb charge ever until yesterday. Also, I guess they pick and choose who they will honor a free oil change for when using the free oil change coupon. I asked for a free oil change the basic oil change; however they wanted more money out of me so they opted for high mileage and “applied” a discount. Overall disappointed with my second experience here at Midas. Scammers at best.
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September 2023 by sarah Beverly
I have never seen such prompt and courteous service at a repair shop. Everything was smooth and the staff is very honest without trying to take advantage. If I could give more stars I would! Thanks Everyone!!Service: Vehicle Inspection
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September 2023 by Blkrose JOHNSON
I came for a check engine light left with a check engine light and 2600$ bill. The evidence of them fixing part of the problem was when I found myself back at an auto shop again. A notable mention of other issues would have been helpful!!
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September 2023 by David Miranda channel .
I have no words on how to say thank you . This is the best place to fix your car . The staff is super friendly. Dan Merrick went above and beyond , looking for the best prices. My second time and everytime is better and better . Hospitality to the max !!!!!!!They know how to make you feel like family.Services: Transmission
