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January 2024 by Mike Newman
Was told have my paid dishwasher installed the next week ...3 weeks later still waiting
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December 2023 by Joseph Yemma
These people are awesome second major purchase from them.Delivery guys top notch .i had a porch step come off .Im disabled and these guys fixed for me before they left Thanks guys and Merry Christmas ?
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November 2023 by CharlotteAnn W
I highly recommend The Appliance Place.Mason installed a new dishwasher for us and was very kind, thorough, and professional.Brian is our go-to for sales. He is very knowledgeable and just amazing to work with. This company stands behind their products, which is why my husband and I have been repeat customers for years.
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November 2023 by Erin Haney
This place is excellent. Great quality and good people to work with. My only reservation is they have no idea when the item you order will be in. Plan accordingly and all will work out well. They also service what they sell.
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September 2023 by Cindy Lowman
Great customer service. Bought all if my appliances from there for the last 15+ years.
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August 2023 by Denise D'Amico
Excellent service and excellent customer service. I would buy all my appliances there especially because they were so helpful. Moved to the area recently and the dryer in my new home stopped drying. Called them for a part, expecting it to be in the next day they called me back and was able to get it right away. Went to pick it up and after speaking with them came to find out the dryer was bought there and still under warranty. They sent a technician to fix it and didn't cost me a dime.
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April 2023 by Stephen Felker
Very satisfied with my GE Convection Microwave with Air Fry, etc. (PVM9179SR1SS). Right depth for 11 1/4 depth upper cabinet.
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April 2023 by Kayla Nisewonger (KayBear)
Been without a stove and microwave for a month now, a person who works there stated that they lost our invoice number which is why it’s been taking so long. They do not care, customer service is slow to respond, and now they’re telling us it will be another week before they can even deliver it. They said they had it since over a week ago, but because of the invoice being lost they couldn’t get it to us sooner. Horrible!
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March 2023 by Mali Hart
Great service! I just had Josh & Junior out for a service call on my SpeedQueen and they were so HELPFUL and knowledgeable. Everyone from the ladies scheduling my appointment time to the tech Josh who went over & beyond educating me on my machine. I highly recommend this business.
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January 2023 by carol foley
Very easy place to work with. Mark from Midlothian store was my salesman.Logan was the installer for my appliance delivery and he was excellent ! Overall one of the best appliance deliveries I have ever had. Highly recommend them to everyone.
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January 2023 by Samantha Warren
Ordered and paid for 3 appliances, to include installation, Nov. 14th. Soonest they could deliver, Dec. 15th. Can't give an accurate time frame so we sadly had to cancel due to schedule conflict. Soonest they could reschedule is Dec. 29th. Disappointing to say the least. Won't happen again.
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January 2023 by Mrtiminva
The people are very kind and were. Big help I needed drip pans for my GE stove and I am on oxygen and when I got there they had a beautiful black haired lady she came out to the car and took my card and brought the stuff out to me. These people go out of there way to help
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January 2023 by Donny C
Buyer be ware !! Had them come out to my mom's house to repair the seal around her freezer door...$394.00. Later that day, the seal came loose. Called the service department, they sent the same repair person back, again the seal came loose. For some reason they used vasaline to help seal the new part... should have used silicone instead as Vaseline will eat the gasket in time. Complained again, but to no avail. Poor service taking advantage of an 87 year old woman.
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January 2023 by K Krueger
The guys working were really nice and helpful but they advertise used appliances and there were only like 4 choices and the prices were the same as brand new at other stores.
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January 2023 by Ed Roarty
Have had 2 experiences with the appliance place. Prices are competitive but their installation service is great. Arrive on time and both times there were space issues that they took the time to work through. I'm positive the big box store installers would have said "tough luck, this won't fit". Justin's guys won't leave until it's right.
