Tractor Supply Co. is known for friendly and helpful staff, with customers often finding the store to be a good place for supplies they cannot get elsewhere. Employees like Jeremy go above and beyond to assist customers, even when items are hard to find, demonstrating dedication and good service. Customers appreciate the welcoming environment, especially since their pets are welcome inside. However, there are some concerns about staff interactions; new employees, such as Kaleb, sometimes lack social skills and can be rude or frustrated during transactions, indicating a need for better training. Additionally, some customers feel there is a lack of assistance outside the store, with no help offered to carry heavy items like dog food, leading to perceptions of disrespect, especially towards women. Overall, the store is appreciated for its helpful staff and wide selection, with notable individual employees making positive impressions, but there is room for improvement in staff communication and assistance.
