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“Found most of what I was looking for. Still a bit disorganized but watching some of the other shoppers I can understand why. Checkout was easy and cashier was pleasant and friendly.”
“No long lines, open isles no crowding. In and out service! A small rearrangement of the shelving has been done. Give the store a new look and seems to have more items!”
“PAM Truly makes Family Dollar worth going to! She is so attentive, helpful, and THOUGHTFUL, She helped me find an item then little did I know she spent the next 10 minutes in the other part of the store looking for an even better version of the item I was looking for. This is true customer service. Thank you Pam! ?”
“Good Location, Well StockedThe only negative things I can think of is that the store is not organized sometimes, they have stock blocking aisles.Some of the Cashiers are rude to the customers. This last time we a wonderful young man to help us.”
“Happened across these reviews today, and felt I should give a counterpoint to the odd complaints I see here.
In reading other reviews, some are quite mean. This would be hilarious, if it weren't frequently irrational, and other people didn't use reviews to inform their shopping decisions.
Here's the truth of the DG in Weyers Cave, from someone who averages around one stop per week, as it's quite convenient to my home. Given Weyers Cave has essentially zero retail presence other than DG, I DO NOT want to see this store disappear, especially due to trivial reviews that often miss the mark.
Are the coolers sometimes broken? Yep. This can happen anywhere, but I recognize these coolers were down a long time a while back. In talking with employees (asking, not complaining), they were at the mercy of the repair company. Stuff happens, and people shouldn't be so precious.
Should one go into a dollar store, expecting a personal guide to show them where everything is located? No. This store is not that large, and therefore looking around to see if they have what you want is not difficult. If you want a personal shopper, go elsewhere, and be prepared to pay the additional price baked into goods, in order to pay additional staff. This is a convenience store, not Saks Fifth Avenue.
Are there lines to check out, every now and again? Sure. But, the staff is always clearly trying to complete transactions as quickly as they can, and get people on their way. If there is a delay, the vast majority of the time it's due to someone asking a question about inventory, and disregarding the employee's stress, and the customers who just walked around and found their own goods, and are now waiting to check out.
This is a good store, the employees do a great job working with limited resources, and I've personally witnessed them having to deal with myriad complaints, 99% of which are simply due to an unreasonable customer, with unreasonable expectations.”
“This location needs a remodel like other locations, however the Employees are great & that’s why I keep coming back. They’re always friendly; always greet you upon entering the store & thanking you for shopping with them that day, always willing to help you find what you’re looking for, & they always go above & beyond. I’ve got to give a HUGE shout-out especially to the Assistant Manager Pam, she has the absolute BEST Customer Service Skills I’ve ever seen.”
“Stop by the store today the young gentleman that checked me out did a great job and was super nice. Upon leaving a girl thanked me for coming in and was awesome.!! The store was super clean and neat!”
“Always find great bargains @ the Waynesboro, Ba store. Everyone is friendly. I got a lot of supplies to finish wreaths I’m making for folks for Christmas as well as ribbon for making my bows. I’m back today to grab stocking stuffers for those on my list.”
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“The Crimora Dollar General isn’t anything super special!
Just a bunch of low life freaks who hang out there…like us!
Close to us but super great!”