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February 2024 by Chee
We were stranded 150 miles away from home and they were the only willing to tow us home on a last minute called during the evening and got us home safe and sound. Great driver, great service also very professional.
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October 2023 by Rick R.
Last Friday I was in Lexington, Va and my "Check Engine" light came on. I stopped by a (Ford) dealership to have the code checked on my Kia and was told what it was (#3 cylinder misfire) . After checking several automotive repair shops (all too busy to look at it) I came across TIMBER RIDGE AUTOMOTIVE. These people are honest, extremely fair priced and fixed my vehicle within a few hours and it's actually running better now than in years. They did what was requested and offered me hot coffee !! If I lived in the area, they would be my go to repair shop. THANK YOU TIMBER RIDGE for all you did for me and getting me back on the road !!
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October 2023 by max bleggi
An honest and hard working, red blooded American. If you need help, don't even bother with other services. Call this company now! There should be an option for extra stars for such exceptional service! He'll give you a fair deal (a rare thing these days unfortunately) and will stop at nothing to get the job done! Being in the military, I've traveled around and regret that there aren't more companies like this to call when you need help. The rest of my review is long but it will tell you everything you need to know about how far he's willing to go to help.It had been raining for days and the roads on top of the mountain were little more than mud and puddles. Our car was stuck in a tricky spot. I called a few towing companies in the area. The others said they wouldn't be able to make it to the remote location in the bad weather, but Lance without hesitation agreed and got there quickly! He was truly dedicated to helping us. Our car was in a bad spot. On a steep downward slope in a driveway that was only mud by that point. Our vehicle was too far down to reach and after trying to push us, he rolled his truck down the hill to reach us knowing that it would likely get stuck as well. He dragged our car out of the mud but at the cost of his truck getting weighed down and stuck. Yet through his and his employee's ingenuity, they managed to wrestle their truck from the jaws of the deep mud and hillside. But at no small cost to themselves. By the end of that seemingly impossible feat, they had in fact risked life and limb as a chain snapped and hit him in the back. I thought we'd need to call an ambulance but he's one hell of a tough dude and shrugged it off. Even though his truck was damaged and his shoulder probably broken, his smile and positive attitude never faded. I would have been more than willing to pay double for all the trouble yet he didn't ask for a penny more than the standard price (which is a hell of a lot less than other towing companies!) He is a man of incredible fortitude and unbending in the face of adversity. People like him are who built America and make it a great country. As an officer in the U.S. Air Force I salute you, sir. You are among some of the people I've encountered in my life who make me proud to serve my country and proud to be an American. If you are ever near Fort Meade, I owe you more than a few beers!
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October 2023 by A man on a mission Earthmover
Lance is a good man he has perfect timing great work ethic and is a blessing to service the state of virgina
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September 2023 by Carla Harrison
I called Lance. He came right out and told me what was wrong. I ordered part and he came back out as soon as I had it and fixed my vehicle!! They were responsive and knowledgeable. Thanks for everything.Service: Auto maintenance
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August 2023 by C K.
Great service and honest rate. I was on my way to Lexington and water pump failed. They had me bank on the road in 3 hours. They even dropped me off at the hotel while they worked on my SUV .
