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August 2025 by Eacs2020
Awful. Any excuse to not deliver mail. The staff aren’t friendly or provide answers to questions.
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July 2025 by Rich Lee
Nice clean facility with very polite staff
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July 2025 by Jonathan Racey
I'm grateful to have a this little satelite post office way closer to home than Winchester. The staff have been nothing but helpful and courteous each and every time I've been there.
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May 2025 by Eric Bettinger
This happens all the time! Something is supposed to be delivered and it doesn’t get delivered because they’re too lazy to either get out of their vehicle or the too busy sleeping on the side of the road when we drive by. Then they say the driveway was inaccessible where the mailbox was in accessible where the front porch was in accessible. Clearly they’re lying and lazy!
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February 2025 by Simone
Most of the time its closed and when i did came in time the lady that works there wouldn’t give me a bit of tape just to close my package and i had to argue with her and prove my point that I didn’t had to buy a brand new 10 dollar tape just for one use at the end she did gave me some tape but I don’t have to argue with someone just for a bit of tape also the lady was distracted talking to his coworker and other customers and didn’t help at all also had to drive to another store for a box because the boxes they sell are over priced 29 dollars just for a box? Never going again it stresses me out every time i go.
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August 2023 by Whittni O'Brien Gates
Excellent customer service with baby chick orders. We were called right away for pickup and received very happy, healthy chickens!
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March 2022 by priscila guerrero
Customer service is horrible, they don’t greet, you say please or thank you and the girl upfront won’t even respond, requested for a mail lock to be replaced, paid the fee and it’s been over the time limit, nothing has happened and I can’t get my mail.
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December 2021 by Allie Sypher
I am very disappointed with this location. They are closed more than other offices, are unaccommodating, and rude. I arrived at 9:45am to pick up an important package but they wouldn’t let me in until 10 on the dot (that’s fine), but then when I tried to retrieve my important package at 10, they refused! They said they had just loaded it (while I was waiting in the lot for it). On top of that, the lady there was cold and unsympathetic. Don’t go here- it’s worth it just to drive into Winchester to avoid this place.
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October 2020 by Pamela Bryan
My favorite post office! The staff is always friendly and helpful.
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August 2019 by L Perdomo
Always friendly and helpful staff.
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September 2018 by Kristen Young
Becoming more and more frustrated with my package deliveries. In the past month I've had 3 deliveries that all I recieved was a notice of "attempt" to deliver in my mailbox. I have a community mailbox location with parcel boxes specifically for packages. All of my items were normal sized, nothing that can't fit. Does the post office expect me to stand at the community mailbox and wait for deliveries? Additionally, I work full time and it is impossible for me to make it into the actual post office during the week to pick up packages that somehow seem so difficult to deliver for the Cross Junction Post Office.Today another "attempt" notice was left, all four parcel boxes were unused and my driveway is just down from the mailboxes. I feel like someone just doesn't want to put a tiny bit more effort into their job and actually try to deliver. I have a small side business and I count on deliveries when expected. Now it is MY responsibility to go online and request a redelivery when it should have happened today without issue. I have a call into the USPS to provide my feedback. This is not good customer service.
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September 2018 by Kaitlin Herndon
80% of the time they are out of shipping boxes to purchase. Go in to purchase a box to ship, the lady at the desk is to worried about talking to another associate to help me or answer my questions,tells me to go home and find a box. I have to grab a box 2x bigger than one I needed and as I'm standing at the desk to purchase it, she asks another customer to cut in front of me and helps him. I felt like I was not wanted and my time was not wanted. This has been my experience the 12 years of living here, and why I usually travel out of my way to use the store in Gore.
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July 2018 by Kristen Ford
Becoming more and more frustrated with my package deliveries. In the past month I've had 3 deliveries that all I recieved was a notice of "attempt" to deliver in my mailbox. I have a community mailbox location with parcel boxes specifically for packages. All of my items were normal sized, nothing that can't fit. Does the post office expect me to stand at the community mailbox and wait for deliveries? Additionally, I work full time and it is impossible for me to make it into the actual post office during the week to pick up packages that somehow seem so difficult to deliver for the Cross Junction Post Office.Today another "attempt" notice was left, all four parcel boxes were unused and my driveway is just down from the mailboxes. I feel like someone just doesn't want to put a tiny bit more effort into their job and actually try to deliver. I have a small side business and I count on deliveries when expected. Now it is MY responsibility to go online and request a redelivery when it should have happened today without issue. I have a call into the USPS to provide my feedback. This is not good customer service.
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July 2018 by Atreyu In Ohu
80% of the time they are out of shipping boxes to purchase. Go in to purchase a box to ship, the lady at the desk is to worried about talking to another associate to help me or answer my questions,tells me to go home and find a box. I have to grab a box 2x bigger than one I needed and as I'm standing at the desk to purchase it, she asks another customer to cut in front of me and helps him. I felt like I was not wanted and my time was not wanted. This has been my experience the 12 years of living here, and why I usually travel out of my way to use the store in Gore.
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June 2018 by Matt H
Busy little Post Office - 2 clerks at counter.
