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August 2025 by S Lette
Large man behind counter had bad attitude..typical
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July 2025 by Brenda Bohannon
I needed help with a package and the staff was extremely helpful. I am very thankful they were able to help me solve my issue.
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July 2025 by Kali Kat
My package was accidentally forwarded due to a glitch in the mail room, not the post office fault at all. They caught my package before it was sent out and I was able to pick it up. They went above and beyond to help me figure out what exactly happened. I truly appreciate it!
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June 2025 by Kirstin Wilhelm
Went in to mail something certified, return receipt, and they had no receipts. Furthermore, the big black guy behind the counter want to cop an attitude when I questioned him about it. Typical.
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February 2025 by Gina Senese
The staff at USPS Crozet is amazing! I’m a wedding invitation designer and have been trying to find a branch that will still hand cancel, after being told no at many locations, Robert very kindly offered to help me. I’m so grateful for his help and professionalism, he was very knowledgeable about stamps and envelopes etc. I will be only coming to this branch from now on!
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June 2024 by C. Brown
USPS manages to lose or delay 3/4 of all packages. I honestly think they should not be allowed to deliver packages anymore. They need training from both Amazon & FedEx, because they are an actual joke. They also manage to lose almost all important mail too, because you can see it on informed delivery and then it never comes. Either they have a serious theft problem or they need a serious investigation into their policies. If I lost even 1% of the stuff they do, I would be fired. No company should be allowed to operate this way and have a monopolization of the entire mail industry. I also get my neighbor’s mail all the time and run around delivering it like it’s my job. I definitely have more problems since moving to this area than previous post offices.
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January 2024 by Jessica Colledge
Staff are incredibly rude and unhelpful.
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July 2023 by Mike Cales
Extremely rude woman encountered there today. Wow. The intellect and customer service skills of a small child. Very disappointing to say the least
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April 2023 by Karen L.
The Barracks Shopping Center post office is outstanding! I go out of my way to use this post office branch because it is so good - friendly, helpful and efficient. Kendrick and James should get 10 stars!The Charlottesville post office powers that be just reduced staffing at the Barracks branch from three people to two people. Lines can get long and, likely, the two remaining staff will become worn out. Another sad fail from the Charlottesville post office management. Ironic it's at the same time postage stamp rates increased to $.66. Is it any wonder the post office has trouble keeping staff.
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September 2022 by Mark Carroll
My packages seem not to make it to me more than not They lie about saying they are delivered when they deliver them to other People or leave them on the truck I don't know what their problem is but they need to restructure this office
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August 2022 by Jayda Olson
Haven’t visited personally. I live in Florida. One of my favorite singers, when I order merch it goes out of here. From them to USPS to UPS to me. They lost my package! I had to contact staff team of the singer to get a second one sent out. And only then did i get it.
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December 2021 by Liudmila Tenkovskaia
00000 stars! Something wrong with delivery here! My packages are lost ?
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November 2021 by Pam Waller
Very disappointed in Crozet, VA post office delivery. Package from Amazon due yesterday, Nov 22,2021. Got email said they couldn't access my front door. Not true. She delivered it today and left it at the bottom of my ramp. She couldn't take 30 seconds and bring it to my front door as promised by Amazon. As I am disabled and use a walker it is painful for me to walk that far. Thanks again Crozet Post office.
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July 2021 by Tabitha Ford
Usually I don’t have problems with this post office but this is not only the 1st but 2 Nd time I have had an order that was said to be delivered and left in mailbox or beside mailbox and when I went to check it was not there !! So as far as getting packages are concern they have lied about it being done and where it was said to be !! They need to pay more attention to deliveries and where they are to go then to just out of no where it is not delivered !! So please pay more attention to deliveries and so fourth !!
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June 2021 by Chuck Frasher
I’ve had 3 packages of mine delivered to someone else in the last month. 2 of my neighbors were kind enough to bring them to me. One package was delivered somewhere but I never received it. I have also received mail in my box that belonged to other people, twice in the last month. Something needs to be done. Other people are complaining too.
