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December 2023 by Monica Malone
This location consistently provides excellent customer service!!
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December 2023 by Mr Jackson
These people are The best ... Att 4 lyfe
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December 2023 by Kathy Ricketts
Friendly staff and can help will all your needs and concerns
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November 2023 by Kim Underwood
Great customer service!
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October 2023 by Michael Exsiled
I was greeted by the same guy who helped me get my screen replaced even though it wasn't att. And everyone knew that I was there with a phone that I had purchased elsewhere but I got no hassle or flack. Instead I was informed that my credit was good enough to get a new I phone and would I like a contract today. Great team.
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October 2023 by Peggy Bruce
I recently purchased a new phone at your store. My sales representative was Brendlie and it was a pleasure. As you know, getting a new phone can be a long process and he made the experience quite enjoyable. Brendlie knew the products and could answer all questions. I would recommend him to everyone.
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August 2023 by Dottie Gillman
I recently purchased a new IPhone and I'm still learning the differences between my old and new phone. I spoke to Tyler and he took the time to explain what I needed and went above and beyond answering questions. He also made me feel very comfortable and at ease. He is well spoken and very proficient with his people skills and his knowledge.
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August 2023 by K B
We have been with AT&T for about ten years now. We recently went in for an upgrade and new lines. While there we recieved excellent help and found an even better phone plan. They assisted us in finding devices that worked best for what we needed and were knowledgeable when we had questions. We are very happy with the service we received, our new devices, and our new plans.
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August 2023 by Colleen Henderson (colleen)
Emilio was an amazing representative! Would recommend this store to my friends and family. In fact, my father will be visiting it soon for his upgrade
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July 2023 by Amanda Thompson
Having previously had negative experiences at this store years ago, it was refreshing to walk in yesterday and find that the store was fully staffed with friendly and helpful people! I dreaded trading in my phone as a result of my last experience there, but this was a very easy transaction, and much more pleasant than I expected! Every staff member in the store was friendly and engaging, they also seemed to have their customers best interest at heart. This was the fastest, easiest experience I have ever had upgrading my phone! Great job guys!
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July 2023 by Edwin Dubost
Called and left a message for a call back to order a iPhone and after one day, no call back. This store has always been a joke. I’ll use the Fredericksburg store moving forward.
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July 2023 by Wayland Thompson
Best experience I have had to date in a retail phone store ! Thank you and keep up the great service! Fast and very knowledgeable!
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June 2023 by Terry Wilson
Worst cell phone company ever. First I was supposed to sign up for a prepaid sim account which they didn’t. Found that out after I transferred my number to Visible. I received a final bill for 70.38 which was billed in advanced. Keep in mind I was under the impression I was prepaid so I shouldn’t have gotten a bill. I called to get a prorated rate since I only used there line for 6 days. They told me they do not do prorated rates but every other cellular company I had does prorated rates. So I was stuck with a bill that I only used for 6 days. AT&T is the worst, so glad I switched to visible. $35 bill is a hell of a lot better than a $70 bill. Stay away from AT&T. If I could give a 0 star I would.
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June 2023 by 3 /11
The person who helped us was great! very informative and knowledgeable, but also super down to earth and easy to get along with! i enjoyed the wait for my phone to be ready, josh is the man!
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May 2023 by Emily Jobe
Everyone in the store is always super helpful and nice. They do not let you leave without going above and beyond. I visited two different locations before this and this is the only AT&T location that has solved my issues. The Assistant Store Manager Doug was great!