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August 2023 by Antonio Abeijon
Called to make an appointment on 7/28. I was informed by the receptionist that there were no openings available until 8/9. I agreed to take an appointment for 8/9. I show up at the establishment and was immediately met with a snarky attitude. I smiled and said I have an appointment for Jason. With the most disgusted tone and look, she said I don’t have you down. She then asked if I had spoken to Jason and I told her no that I spoke to some lady who took down all of my information. Needless to say I had to leave without having my car serviced because the lack of competence of the receptionist. If you choose this place make sure you have an appointment in writing or you will be out of luck. Do not expect kindness. I shouldn’t have been made to feel like I did something wrong because their job wasn’t done correctly
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April 2023 by Regina Reade
I highly recommend C&C towing. They are above and beyond in customer service with really reasonable prices and I can’t rave about them enough!!! Thank you so much 5 star service! hands down the best around!
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April 2023 by Judy
I called and made an appointment because my "new to me" car had a check engine light come on and was starting to make rattling noises which were getting worse. Got an appointment on Tuesday morning. Sunday while I was in town the noise got worse and I lost acceleration except for about 5 mph. Managed to get it to C&C, write a long note, and leave it.On Monday I got a call from C&C that it was fixed! So quick, fair pricing, and so friendly! I will now go here for everything I need done!Services: Auto exhaust system repair
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February 2023 by Carl Marten
Driver was early and very friendly. Had a nice drive with good conversation.
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January 2023 by Christina Smith
Incredibly professional and kind! I needed a quick state inspection for my Mom's vehicle and they could not have been more helpful! Got me in the very next day and were very pleasant to work with! Thank you!
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March 2022 by Jeffrey Harris
I hit something in the road us. 29 cut the tires off the front of my car just outside of Culpeper I needed a tow truck to hall my car to get tires replaced I called C&C they very nice and helpful they came right away and picked me up and delivered me an my car to the tire shop. Reasonable prices to. Thank you C&C Jeff Harris , Bingham & Taylor.
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December 2021 by Donna Williams
Went to pick up a U-Haul on Saturday at what seemed to be the busiest time of the morning. The lady that took care of me was very professional, and fast. Apologized for the time I had to wait. This is the second time I used them for my U-Haul needs and will continue with them. Thanks for the fast and satisfying service. It was greatly appreciated.
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August 2021 by Robert Davis
Shirley is and Angel really went above and beyond on getting us a Uhaul really caring person.Thank You ShirleyBob/Rita Davis
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June 2021 by Cassandra Keaton
I blew out two of my tires last night on the side of a road I would never ask anyone to drive on. It's super narrow and windy and a big ole tow truck probably wasn't the best thing on the road. We called C&C to come tow me and my little sister and he got us on the rollback and to our destination with no troubles and made my troubling night way less stressful. Safe, efficient, and would HIGHLY reccomend!
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June 2021 by Martha Entel
I've been taking my car to C&C she'll for oil changes and yearly inspections. The staff is first rate and are very trustworthy. I will continue to take my car there for service for as long I live in Culpeper!
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April 2021 by Amanda
Jason is a great mechanic. Sheryl is always so kind at the front desk
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January 2021 by William Brooke
Very nice people and price
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January 2021 by Chris Sullivan
I reccomend C*C Shell highly. It's a family-owned business w honest-Abe service !! They treat you like family. Good people.
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October 2020 by Kim Bailey
They were great as always!!! I can always count on David and Jason to take care of our vehicles
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September 2020 by Andy J.
My wife had a collision with another vehicle in Culpeper and our car - a classic 1986 Ford T-bird had to be towed away from the scene.As soon as the Towing truck driver (Ralph) showed up, I kindly asked him to tow our car to the place of my preference (a repair shop around the corner) on 522 Sperryville Pike.He informed me that this would cost me $ 350,-- right out of my pocket, wherby my insurance would cover all charges, if I let him tow my car to C&C Auto repair & towing on Orange Street in Culpeper.....just 1,3mls up the road.I agreed without knowing that my insurance will not pay off those charges....and how would he know?Here's the kicker:About 5 days later, I borrowed a vehicle from my next door neighbors and went to C&C Auto Repair & Towing to get my garage door opener out of my car, which was (and still is) standing on their lot.A Lady opened the gate and let me take my garage door-opener, some CD's and my insurance card.Again 3 days after that my wife and I went there again and asked to speak to the owner for I wanted to inform them that I like my car to be towed (this time with a different towing truck Company) to 522 Automotive on Sperryville Pike.The owner wasn't around but another Lady at the front desk informed me that the overall charges to release my car back to me were $ 1,192,-- all in.I was shocked, because I expected to pay an amount of $ 350ish.Unfortunately, I never was given any information about their pricing.2 days after that, I went there again and requested an itemzied bill which they refused to hand out to me.I insisted that I want to have the itemized bill and only then they unwillingly opened a drawer and handed me a hard-copy of their price-list.Oh my God, it showed $ 65,-- for each day my car is standing on their lot and NOBODY EVER told me that upfront.Not the driver at the time of towing, nor one of their associates, employees when I showed up in person before.They just played a silent game knowing for themselves that each day they keep quiet about their rates, they make more money for themselves.Although I am from Germany.... (please apologize any typos or wrong grammar) .... I know to my bone that this Company is trying to rip me off big time.Never ever I was handed out a price-breakdown, nor did I receive any phone-calls, nor did they informed me about what is going on when I showed up in person on their premises....nothing, nada, nichts!!Please be on alert if you ever need their towing service because chances are, that they behave to you in the same way and manner and you will be charged with a surprise of unexpected fees.To make easy money for themselves is their only reason to stay quiet all along the way and that might be their conduct of business.Pfuii, as we say in Germany....shame on you!Conclusion:The behavior of C&C Towing and Repair at the Shell Station on Orange Road in Culpeper, VA is definitely against professional business manners.You are warned....watch out.
