-
February 2024 by Michelle Ewer
What a pleasure working with Enterprise. We were in and out in record time.
-
February 2024 by roxboxable
Great amd friendly service
-
February 2024 by Jairo Nataren
Great service
-
February 2024 by Kelly Olsen
Very fast and friendly.
-
January 2024 by Ernest Malone
Great staff here. Always friendly and helpful.
-
January 2024 by Jack Lynch
I was the victim of an accident that led to me being in a rental vehicle for over 3 months. I had to jump through a lot of hoops with my insurance and the team at the Culpeper office made my life SO much easier by removing several logistical headaches for me. Very knowledgeable with the process for insurance and went out of their way to answer questions and accommodate my requests.You can tell when someone has a customer service background or has been through training for it- and after dealing with almost everyone on the team at the Culpeper office at different times over the last few months - I can confidently say every one of them is incredible!
-
December 2023 by Alex Annamalai
Booked a mini van 2 months ago for the Thanksgiving holidays and requested for a 8 seater, Bradley confirmed that they can accommodate 8 seater during the reservation. Now saying they can't get a 8 seater van. Be careful if you are looking for a unique car for your needs, very disappointed.
-
December 2023 by Moises Mejia
Super bad service
-
October 2023 by Lisa MacKenzie
Outstanding customer service! I would give them 10 stars if I could. I honestly didn't read the older reviews of the Culpepper Enterprise company when I rented my vehicle, or I might have been hesitant using them. But I am certainly happy I didn't read them as I experienced the best customer service I have ever had with a rental car company. My vehicle was ready, clean, and the personnel helping me were beyond helpful - from pick up to return. There were no hidden fees and everything was explained to me in detail - I will most certainly use them again when I am back in the area. Thank you Culpepper Enterprise for a great experience!
-
October 2023 by Capital R
Great customer service. Cars are not detailed very well. Specifically, the interior. I always have to re-vacuum, re-wipe down, and re-clean the interior windshield.
-
October 2023 by Jonathon Miller
I had to take my car to the mechanic and needed a rental asap. I called this location and they gave me an appointment later in the afternoon. I believe I spoke to Bryce on the phone who was extremely courteous and then Chad is the one who walked around the car with me and completed my rental agreement. Chad was friendly, helpful, and professional and I appreciated his help. This enterprise location was great and I would definitely recommend.
-
October 2023 by james murray
They have always been good to us. And the staff and the Culpeper Virginia store is awesome.
-
September 2023 by kecia holmes
Very helpful during my reserving of a rental after an accident.I would suggest Bryce or Brianna they would extremely considerate of my needs.
-
July 2023 by Holly Mitchener
We were in vacation and discovered an issue with a tire on our rental. We stopped by Culpeper Enterprise to ask if they could help. While checking our vehicle, they actually found a more dangerous issue with a second tire. They switched us to another vehicle and got us back on the road quickly. Great service.
-
May 2023 by Sandra Voigt
Culpeper,VA Enterprise staff is very friendly and efficient.. Always a pleasure dealing with them over the past few years.
