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November 2023 by Jeni Regan
They are great! Always prompt you are in and out. They are honest and great customer service.Services: Auto engine diagnostic
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November 2023 by Kathy Nichols
Took a truck there for a problem been back 3 times and they just reset the codes. The company I work for isn't happy. Again check engine light bk on.dont take no big company trucks there. They don't know how to fix themService: Auto engine diagnostic
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October 2023 by rebecca pollok
I went in to have my car inspected (no appointment). I was told it would be an hour and a half, it was done in under an hour! Very pleasant from start to finish. First time customer but will return for future needs. Would definitely recommend!
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August 2023 by Jonathan Badger
One star is too much. I brought my vehicle in for service, never got notified of increased costs- when I asked for a mechanic to show me the issue, I was told they could not stop the mechanic while he’s working, so…. because they charged me an extra $60- they will loose any future business from me. They do not have “integrity”.
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July 2023 by Jerrell Carr
Integrity Automative is an amazing company. I was stranded from out of state and they not only were willing to fix my truck quickly, but their staff stayed late to fabricate a complicated repair on my F250, ensured it was running properly, and were absolutely fantastic to work with. They have a wonderful communication system that shows pictures of what was repaired, suggestions for items needing repair in the future, and real time updates on the status of the vehicle. Their team is professional, friendly, helpful, and all around great people. I highly recommend this shop.
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July 2023 by Nancy Reeve
INCREDIBLE OVERCHARGERS! I took my vehicle to this shop since it was near my job. My request was to do a alignment (my local mechanic does not have equipment for alignments) and fix the ac if possible. They called to say the ac needed a relay which they would try to get that day - it was ordered however would not be available that day. I returned the car 8 a.m. one day later to have the relay installed informing them I would need it to return home after work. I had purchased 2 "peel and stick" deer whistles and said "While you have it in there can you stick these on." BIG MISTAKE! When I got the car back at 5:15 not only did the ac not work (they tried to convince me to leave it) but they had charged extra $57. to peel and stick on the deer whistles! Even when questioned about that charge ( I could have as easily done it myself) the reply was "You could have taken that option"! FLABERGASTED!Services: Air & cabin filter replacement
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July 2023 by Di Skye Blue
Had my vehicle in three times in two weeks… still not repaired to satisfaction. Was told by one clerk that the discount coupons I received in the mail could be and would be given. When I came back told no by another clerk. Asked for used parts and told it would cost me double if they gave to me ?
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June 2023 by My Life My Rules
This place is the best very honest people working here. I love Mary she will go out of her way to help customers. This is the place you want to take your vehicles for service!!Services: Air & cabin filter replacement
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May 2023 by Kara Illemszky
Keith and his family have been taking care of the cars, trucks & trailers in our family for years. Great service, friendly people, and top notch mechanics! We do not trust anyone else to keep both our personal and company vehicles running smoothly.
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April 2023 by W A
Been coming here for years for the dreaded task of a yearly VA car inspection and other repairs always a good experience at Integrity Automotive & Truck Services.. How often do you hear that about a repair shop?
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February 2023 by carolyn lane
We, at Lane's Commercial Repair, Inc., have been using Integrity for quite some time and are always satisfied with the prompt service and they are always accommodating for Va State Inspections. We recommend them highly!
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February 2023 by Sean Mahoney
I’ve been bringing my cars here for a couple of years now. The team here are simply the best! From routine service to some more complicated repairs (ask me about my “canibalistic wheel bearings”!), Mary and team always keep me in the loop, present viable options, and deliver the highest quality service. I trust this team with my cars because they absolute live up to their name - Integrity!
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February 2023 by Ghosted Gaming
Had my breaks done in August and they started squeaking after 2000 miles. Brought it back First Lady said it was a warped rotor and that they will fix it for no cost. Brought the truck there the 2 other lady’s said they couldn’t find anything wrong and charge me $57 just to look at it. As I left the breaks started squeaking again and got a 2en opinion from another shop and they confirmed that it is the rotor. Never bringing my truck there again!!!
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January 2023 by William Sampson
My truck happened to break down by chance in front of this shop and I was able to coast into the parking lot. They were able to get me back on the road first thing the next morning. Friendly, prompt, professional service. Thank you!
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December 2022 by Fiona F.
I am from out of state and was visiting Culpeper in November when I hit a deer on a Thursday night. I needed a new radiator on Friday or I wasn't going to be able to make the trip home. I couldn't stay the weekend because all the hotels were full. Rather than telling me I would have to wait until Monday like other repair shops, the manager at the Brandy Rd. Shop went above and beyond and searched everywhere until she found a new radiator for my elderly CR-V. The mechanic showed me how the radiator was damaged and explained the next repair steps I would need when I got the car home. They had to go to Manassas to get the radiator, but the new part was installed and I was on my way without losing a whole day. From start to finish it took less than 4 hours.
