Kohl's is a store that carries favorite brands in fashion, footwear, beauty, and home decor. Customers appreciate the sales, Kohl's Cash, and deals that can be had. The store is noted for being neat and clean with a nice selection of merchandise. Many shoppers are drawn to the clearance aisle. However, some find it a less frequent store unless they find a really good deal, as it can be outside their shopping bracket. Some customers express frustration that it is hard to find an associate for assistance and note that clearance prices frequently change. There are also comments about products being made overseas. During visits, staff are often described as helpful, courteous, efficient, and friendly, especially during checkout and returns. The store offers hassle-free returns and free store pickup.
Customer service was great i had a return plus purchase other items. My disappointment was in the total or lack of merchandise appropriate for a school teacher or business women.
July 2026
Still ok for men's jeans but means XL shirts your out of luck
May 2026
Pour inventory selection , under staffed . Like watching dart drug go down
