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November 2023 by Dale Kennedy
They do not greet you with respect at all. They short guy WITH the nose ring Is VERY RUDE AND HAS NO RESPECT WHATSOEVER!!! They try to over charge. Even try to charge me for FREE WARRANTY WORK. I CALL a shop down the road and I'm told that the charge precision is trying to make me pay is actually paid by warranty and so they are trying to take advantage of me. Do not go to this place, even for them to clean your windows. They also tore a hole in my window tint here before. No apologies. They sent me to their own tint guy. He did a horrible job as well. This place is dirty. Has screws in the parking lot waiting to stab into your tire.This office needs to be shut down.
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November 2023 by Michelle Evans
My car broke down on Rt. 29 on October 30. These guys diagnosed AND fixed my car the same day within hours of being towed to their shop. Super nice and completely honest! Would highly recommend!
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August 2023 by Osama El Trapolci
What a save of heading, a blessing to have Justine and his colleagues at Precision, fixed my brakes and did alignment, prices were reasonable, fantastic management.
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July 2023 by Cierra Banks
Went there for tire rotation, alignment and inspection, I had a coupon for alignment for $49.99 I was denied being able to use it because "you drive a Euro" but no where in the coupon did it say anything about certain vehicles and then they couldn't do the alignment due to a part needing to be replaced and I still got half price for the alignment and did not complete. I will not be going back to them
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July 2023 by Lois Woodward
Took my vehicle somewhere else to be inspected and they were going to charge me a fortune. Took it to Precision and nothing was wrong with it but a couple minor things.I'll be back..
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June 2023 by Kristen C.
I went to Precision for an oil change and a state inspection. I was very fortunate that they could squeeze me in that day, but when I went back to pick up my car I was informed my car failed inspection because I didn't have a battery hold down. The receptionist told me to go to Auto Zone and they could get me the part I needed and install it for me and then I could come back anytime to get it reinspected since they only needed to check for that one part. I went to Auto Zone and the worker informed me that I actually did have a battery hold down and that it just looked a little different because of the model of my car. He was also kind enough to tighten it for me. When I went back to Precision, I spoke to one of the mechanics as the receptionist was not there. I was immediately met with the attitude that I was inconveniencing him by being there. When I explained the situation he informed me that I didn't fail due to lack of battery hold down but that it wasn't tightened and that he wouldn't get to see me today because they were fully booked. I explained that HIS employee told me that I was missing the part and told me to come back anytime, and when I went to the shop THEY TOLD ME TO GO TO they told me that there was an oversight with the inspection. He immediately got defensive. I explained that even if there was no oversight with the inspection, there is issues with employees telling customers incorrect information and sending them on a wild goose chase for a part they don't need. I never received an apology for the incredible inconvenience they had caused. I will not be returning to this shop ever. They seem completely disorganized and do not value their customers.
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June 2023 by Cid Contreras
Apparently this shop is too good for oil changes. My friend got there right when the shop opened and was rejected and told they didnt want to do it. Then they told her they would consider it around lunch time. An oil change takes 15 to 20 minutes tops. She was the first one there so what was the issue.
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June 2023 by Randall Leach
Fellows got me in and out in a very timely fashion. Very informative on preventative maintenance. Would highly recommend their services to everyone!Service: Vehicle safety inspection
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June 2023 by Olga Rosario
Had oil change and inspection they forgot to put sticker on the windshield had to go back. Terrible place awful service don't go here
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April 2023 by Kristi Elliott
I will only deal with Chris and his staff. I know I will be treated fairly and everything always explained to me so I understand and can make informed decisions.Services: Brake service & repair
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March 2023 by Fushia Kiss
Diagnosed my problem fast. Haven't had no issues with the repairs that were done. Friendly and ProfessionalService: General repairs & maintenance
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February 2023 by Brother OMAR
Don’t fall for their initial low price for oil change. They are a la cart. They’ll charge for filter separately, oil separately, lifting the car up has a charge too.Service: Oil change
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January 2023 by Andrew Tretola
Best automotive store I ever been too!!!!
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January 2023 by Richard Porter
The two guys running the shop were excellent! The alignment was done quickly and professionally. I'll definitely return and I'll recommend them to others.Service: Wheel alignment
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December 2022 by Brian Pettaway
It was a great experience as always. John the service advisor was very friendly, the time promised of completion of work was met, and the price of the work performed was more than fair. I have already told my neighbors about what a great find this place is in our community, and I will certainly continue to use them for both of my vehicles in the future. Great job guys keep up the good work.Services: Oil change