Walgreens, a prominent pharmacy chain, has received mixed reviews from customers in the local area. While some customers have expressed dissatisfaction with the customer service and attitudes of the staff, particularly at the Montanus Avenue location, others have praised the exceptional service and friendly staff at the Madison Avenue store.
The Madison Avenue Walgreens is described as a cleaner, more aesthetically pleasing store with better parking and a more convenient layout. Customers have highlighted the excellent customer service they have received from the staff, including a young woman named Lady Jasmine who was particularly pleasant and helpful. Another positive experience was with a checkout staff member who was patient and kind when a customer was having trouble with their debit card.
In contrast, the Montanus Avenue Walgreens has faced criticism for its staff's lack of customer service skills, with some customers describing their interactions as "less than tolerable." This has led at least one customer to transfer their prescription medications to a different pharmacy altogether.
However, the pharmacy department at Walgreens has also received praise, with one customer describing the pharmacist as "better" during a recent visit and commending the helpfulness of the staff in resolving a prescription issue. Overall, Walgreens seems to offer a mixed experience, with the Madison Avenue location standing out for its superior customer service and overall quality.
The Pharmacy has gone above and beyond to find and fill Perscriptions that were out of stock. Worked to help with an insurance glitch to be sure I had a needed medication. Friendly and just all around great store. *They also pick up the phone and return calls. Something that a lot of local Pharmacys won't do.
August 2026
The pharmacy staff at this Walgreens are the best! They are so nice and even have smiles on their faces.
May 2026
This is our go-to pharmacy. Great staff and professional service!
