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February 2024 by Amy Dunnivan
I ordered tires off Amazon and had Walmart put them on, $28 per tire. Other places in the county were $30 per tire. It is a cheaper mount and balance if you order through Walmart.
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October 2023 by Mike L.
Appointment time for installation of ONE tire: 5 pm.Vehicle actually pulled into bay: 5:34 pm.Vehicle tire installation complete: 5:54 pm.So basically 54 minutes to install ONE tire, and they weren't the least bit busy.Sarcastic kudos to the technicians who used my valuable time to milk the time clock in their favor. Needless to say, I will never bring a vehicle here for service again.
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March 2023 by Michele Tanner
Don't even want to give one star.Got my oil changed this evening at 6pm and by 6:40 pm, I was broke down on the side of 29 with my engine locked up due to all the oil spilling out from the drain plug not being put in properly. The young man clearly wanted to go home for the day and rushed. Once this situation is fixed by Walmart, I will NEVER take my car there again. I don't recommend them to anyoneService: Oil change
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March 2023 by William Liu
This place is more disappointing than telling my parents what I do for a living. They only drained the oil and barely put any new one back. What a ripoff.Service: Oil change
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December 2022 by Kevin Stanley
Honestly I'm never the type to leave a review but I feel this is warranted... I will never use Walmart Tire services ever again. I had a appointment at 9 am but due to a excessive line at the tire center and a very unmotivated cashier at that department "guy who appears to be a previous dmv employee" I was told I had to reschedule. I'm not gonna lie this really pressed a button that's rarely pressed as I'm often calm natured. I had even removed the wheels myself so this was a quick easy tire change only. Once I let employee know I had done half the work for him I was told he was refusing service to me. While I'm not one to always believe the customer is always right this is that one time where I feel this place has lost my service and many more as I have in the past always recommend this place due to affordability. Never again. Ron's Used Tire now has my business and will be recommend to people I help out or do work for. While I don't want to blame a entire center for this the lack of customer service from this cashier/tech and set the example that customer service is a must and people are there as employees to help out and service the customer. I really hope future customer seems this and will take this into consideration.Service: Tires
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December 2022 by Debra Humphrey
I called to try to get my oil changed. I live 3 miles away. The lady on the phone did everything to try to get me not to come. It was 1:17. She told me they were leaving early at 3:30 and there was 1 person in front of me. She said she couldn't guarantee that no one else would come. I told her it sounded like they didn't need my business. Don't go there.
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September 2022 by Heather B
They did a really good job replacing my tire pressure sensors. My car drives so much better now
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April 2022 by Kathy Smith
Culpeper Virginia walmart..Tried to use them..called for hour and a half Before anyone even answered the phone, and then I was told that they didn't have anything until the end of the week if then! so I called back to try to go ahead and make appointment and can't get in touch with them again!Can't make an appointment if they don't answer the phone very frustrating!!!
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December 2021 by Lex G
I ordered tires and installation online only to be notified via email half an hour before my appointment that it had been cancelled (with no explanation). I tried to reschedule on line but the system said there were no appointments available for an entire week so I had to call the office.When I called to reschedule, they had plenty of availability, but the man making my appointment didn’t even ask my name, I had to remind him.When I Finally had my appointment, I waited for my tires to be changed for two hours. The guys in the back spent a lot of time not working on the cars but instead screwing around and spending time elsewhere. Sitting in the lobby watching my car just sit there was very frustrating. When they were done, they drive my car around like a maniac! I thought maybe it was a test for the tires, and the first time was, but then he drove it around to park also like a maniac.Don’t be fooled by the cheap install prices...you get what you pay for I guess.
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December 2021 by Striped Cheesebread
At the end of my work day on Saturday right before closing time, the manager of the office notified me that my passenger rear tire was flat. JiffyLube closes at 4, its 5:50pm ten minutes before Walmart Auto Care closes. I call them and Asst Manager Mandy and Service Manager Zee's team replace my tire so I can travel a good ways back home safely. The entire team that worked until closing on March 6 deserves an applause.
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December 2021 by Ryan Fowler
Excellent And Prompt service even while working from behind and understaffed. I was assisted immediately upon arriving and given due notice of my wait time which was well within reason. I would absolutely come back with my car again
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September 2021 by junior weakley
I bought tires in December 2020,I had a blowout Saturday morning. I took tire back Saturday afternoon to get a new one. Lady told me they were booked solid and I was told to come back Sunday. I had to get a ride from orange to culpeper for this and I had no car to use.She was rude and insensitive. She went to get the service manager and while she was gone me and another gentleman notice the employee's were just standing around talking and not working. Service manager came back to me and said same thing she did and could not fit me in even though tires came from them. After about 15 minutes of excuses they decide to help me.poor customer service and rude, I was not offered a discount or thank you,and they forgot to put back my center cap I had to come back Sunday to pick that up. Need new supervision, definitely not professional. Not going back!! Guessing Walmart does not read these reviews!!Service: Tyres
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July 2021 by Denise Rogers
Walmart auto care center was awesome! I called them and they ordered my tires. When the tires came in I set up an appointment and then went in for them.to.put them on. It took about an hour for 4 tires. I highly recommend them for tires.
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June 2021 by Sandra Singleton
After some lag in finding our appointment and the tires that we had ordered... The service performed was good. Would use them again.
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June 2021 by Papa Torr
Great manager, and service manager