-
July 2025 by John Nguyen
Never go here for parts unless it’s a name brand. Bought a caliper from them and returned the core. A couple days later, the caliper seized up(okay defective, I can get another one). Decided to get a reman from advance auto parts instead and it works great. Came back here to return the caliper and said that the original core was already shipped off and didn’t want to give me money back for it(I needed one for the one at advance auto) I even asked if it was possible for store credit and they told me that it was my fault for returning the core first(no one thinks a part would be defective). These people do not want to work with you or help with anything! VERY SCUMMY
-
June 2025 by Thomas Brooks
Took an hour to fill an online order for one of the simplest items in their inventory. I didn't say anything about that -- and would have tolerated that -- but employees are, to say the least, dispassionate about their jobs and completely unfriendly to customers.
-
May 2025 by Danso Isaac
Well trained associates
-
April 2025 by S M Kawsar Rahman Rohan
Rude customer service I have commercial account I will take my business elsewhere.
-
April 2025 by harlem Bowie
Today I was having such a horrible morning due to car battery problems I came into this location and was greeted by an employee named (Kevin) I told him the issues I was having with my car without any hesitation he looked at me and said don’t not worry I will be happy to help you out and that he did !! I’m so grateful and will always remember this experience at this location and YES this will be my new location the customer service is amazing and very professional I’ve even met the manager and she was outstanding very professional God bless the employees Thanks again (Kevin) for helping me out today your a wonderful person sir ! Much respect and I will pass the word on about you guys and the help you give
-
April 2025 by Phatt Jay
Employees rude and un professional
Store is dirty
Store doesn’t open when the sign says
Prices are gouged excessively for dura crap parts.
The store brand has gotten so bad and their prices are approaching dealer oem part prices.
Tell them I won’t be “bothering” them by spending money here anymore
-
April 2025 by Mallorie Marino
The staff who work there are always so helpful and knowledgeable. I really appreciate the support when there’s something I’m not sure how to install or if I need recommendations - very grateful to them! I’m also not sure what some of the other reviewers are talking about - every time I have come in there, I have been acknowledged pretty quickly and assisted in a timely manner, even when they are very busy! They are also always professional.
-
April 2025 by Angela Melian
Very Kind young man from Store 2037, helped me get the product i needed to wax my Car interior, Thank you Juan!
-
August 2024 by Javaun Johnson
I'm literally standing second in line. Then some woman walks in. She's third in line. Next a young lady that works there comes from the back of where things are stored behind the register. And starts helping the woman that was third in line. I was astonished. I live in the neighborhood. And will never return again. I've already sent an email to you. No answer.
-
July 2024 by Jana Dae
Still RUDE customer service. Came here Thursday July 25th 2024 at around 9:05 a.m. the man in front was helping someone else and didn't even acknowledge me, no eye contact at all and didn't try to call somebody else.
So I began saying 'hello anybody working here?' Then he said somebody will be out here to help you in a minute.
I was wondering do they test or check tires and the lady helping me laughingly said no. She had a thick accent and began pointing me to another shop down the street. Obviously whoever owns this place doesn't care about us as customers. It's been over 2 years since I've been to this place because of it so I thought maybe I'd get better customer service now but no it's still the same. AutoZone is like a wonderful wedding cake and their attitude is like flies on the wedding cake
-
July 2024 by Rashid Rasooli
Poor customer service they doesn't know anything about cars nobody there speaks English, They acting like they gave you free items.
Krashayaz she was so rude.
-
July 2024 by Andrae
Liceth is terrible manager and I look forward to speaking to someone over her about the trash service provided and immoral nature of her conversation.
-
June 2024 by Robert Doak
Very helpful...needed a car battery and the counter person was incredible nice...and a lot of fun to interact with...
-
May 2024 by Rosa paz
Today I went to the store and these rude guy name Luis was helping at the checkout he was very rude he asked me my phone number I gave him the auto zone membership card it supposed to have your info he ignored me and keep asking my phone I told him to scam the card he replied to me oh you don’t know your phone number I was like.. he was very rude he leave my staff and walked away I always go to these locations and is the first time that’ happen something like these they should have costumers service class very rude and no customer service experience
-
May 2024 by Larry Wingo
Mike did a great job thank you auto zone
