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February 2024 by Maricel Gutiérrez
I have been with this broker’s office for decades, and have always received top of the line service and reasonable quotes. I like dealing with a local office instead of a random and unknown representative. Thank you Chyhita for your prompt and thorough review of my needs and recent quotes.
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February 2024 by Erendira Flores
I am happy that this section where people can have a guide and be guided by means of sincere comments exists. In my experience with Ed Santos State Farm, I can say that they are very friendly, kind and efficient. I like that they speak Spanish, and us “Latinos” can have limitless information. Thank you Chy, Scarlet, and Sr Santos.I am glad to have this medium where people can have a guide and be guided by sincere comments. In my experience with Ed Santos SF insurance, I can say that they are very helpful, friendly and efficient, I love that they speak Spanish and we Latinos can have unlimited information. Thank you Chy, Scarlet and Mr Santos.
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February 2024 by Liz G3
Mr. Ed Santos is great to work with! He's very knowledgeable and does an excellent job at explaining your coverage options and creating a policy that will best fit your needs. Mr. Ed Santos is honest and informative and does not try to upsell you or pressure you to decide like many other agents do.Also, I can always count on Skarlett, able to handle anything I throw at her with such ease and care. Skarlett, you are AWESOME!!!!When I needed proof to give the bank that one of the cars had insurance, to be honest, I didn't know what it was like because I was never involved in the insurance process, but my husband was so busy he couldn't call. So I decided to call, and Skarlett took care of me, and without explaining much, she knew what I was talking about, and after a few minutes, she told me that she had already sent it to my husband’s email. I was impressed on how quickly she was able to provide a resolution. I am so grateful, knowing that they are honest people and that they will be there to help us. Thank you, Ed Santos, for your professionalism and honesty and for the excellent service team you have!! 100% recommended.Algo importante para mí es que hablan Español!!!
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February 2024 by Santiago Guerrero
This agency does not do a good job. Initially they offered me a price, I took the policy based on that price. After 2 weeks the underwriting department called me and my policy went up by more than $100 dollars. I canceled the policy and they charged me a week later. They told me that they would refund my money in 15 business days. It's been 1 month and they haven't returned my money. I talked to them today and they told me that they sent the check to the wrong address. They sent it again and I have to wait another 15 business days again.....very bad service. Now I am with Progressive paying 30% less
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February 2024 by Kimberly Hale
I have Home, Auto, & Business insurance with Ed santos @ State Farm. I work with Chyhita who is wonderful. Any questions or additional changes have been done quickly and professionally. I cannot brag enough about my experience.
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January 2024 by Olga Marquez
Visit this place to take my insurance. And Edward Santos gave me a quick solution. I recommend it 100%. A person with a gift of service to the community.
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November 2023 by Ann Granger
Ed and his team, especially Chyhita, made the entire process of getting a homeowner's and auto policy so incredibly easy!! Chyhita was responsive and knowledgeable. Call Ed Santos State Farm for your insurance needs!!!
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October 2023 by Melvin Requeno
Thank you for your great service.
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October 2023 by Joshua Collins
I was looking for extra life insurance to go along with my employer provided. the team was very helpful would recommend to anyone
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October 2023 by Aura Sorto
Great service. I felt like a valued customer.
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September 2023 by Mita Kapaldo
Ed Santos is a true professional. He and his team are pleasant, kind, courteous, helpful, and trustworthy. They are proficient at their job and they provide the best customer service to all their clients and prospective clients, they genuinely care. I would recommend them to anyone who is looking to protect their future, their family, home, and even their cars.
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September 2023 by Rita Glover
As always I'm a very satisfied customer when it comes the services you provide. Your compassion, hard work, and dedication never goes unnoticed you guys rock!
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June 2023 by Wilbert N King
Chyhita and Sonika were very easy to work with and provided me with exactly what I wanted. I will not hesitate to recommend this agency or to do future work with them.Wilbert. King.
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June 2023 by Angelita Gonzalez
Excelente customer service from Chy. She was soo prompt and kind, and she saved us $100 dollars from our current auto insurance with more benefits!
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June 2023 by Raquel Perez
I was having issues with my Auto Loan Insurance and I since I work really closed to Mr. Santos location in Mapledale , I asked himAbout their Insurance Policy and they contact my husband right away with the details and we like the quote they presented to us so We decided to move forward and save someMoney . Love ? their service and professionalism . Thanks Mr. Santos .
