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February 2024 by T T
Geoffrey is the reason for this five star review because of how polite and helpful he was. another plus is he greeted each customer before me with a smile on his face.
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December 2023 by Martha S.
So variable! I guess it depends on if the cook knows how to read an order and have some common sense, so most of the time they've actually gotten the MTO orders correct but when you order a bunch of sandwiches, and all of them are made wrong, and they are all very soggy and falling apart, then It's a little upsetting!
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December 2023 by Deloris Hamn
This Sheetz is a very disrespectful place when comes to a child. A child goes in the store with her phone in her pocket, and she accuses her of stealing. Instead of accusing a child she needs to pick up the garbage ?️?️?️?️?️?️outside while she smokes her cigarette???????.Jeffrey is the nicest person there, and the tall girl
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July 2023 by Gina Rowe
I have been coming into this sheetz on a regular basis, ordering a bagel with cream cheese, and I even talked with the person making it and she said she put the cream cheese on it. It was just a smear of cream cheese. I have the picture of it. I am so disappointed, I am a truck driver, and I don't have a lot of time to play around, but to constantly have this happen. You would think the person would know how to make a bagle with cream cheese.
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July 2023 by Asher Burnette
So I order food infrequently from this location. Sometimes I get it quick as lightening. Other times I have to wait a little. Okay, that’s fine, I understand busy times versus slow times. One thing I don’t understand though is having untrained workers make the espresso drinks. Or any of the coffee drinks at all. Yes, I understand this is a gas station and not a coffee shop, but still. If you’re going to serve coffee then at least have only trained associates work the coffee side of it. I’ve received extremely burnt milk before. I’ve received drinks that were only flavor syrup. Today though my wife decided to surprise me with a couple of items from there. She watched the boy struggle to remove the steamed milk from under the steaming wand. He then proceeded to overfill the drink and give her a warning that it was hot. Of course it was hot. It was way over-steamed. It’s still hot! She also burned herself while walking out to her car because it was too full. If you can’t train people effectively or appropriately then maybe you should just stick to the old brewed coffee that sits on the counter and is self-serve.
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July 2023 by Paola Cooks
Don’t even bother going especially when they place a 150 hold on your card. The fact WAWA releases it back same day even Royal Farms. Then they blame the banks knowing the banks have nothing to do with it.I would travel miles before going to them again. The fact I had a bill to pay now it’s going to be late. Customer service was the worse disgusting to even dare. To blame the banks when they place the hold. I have to wait 7-10 days for my money
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July 2023 by John Lee
Sheetz has the standard convenience items you'll find other places along with a decent lunch selection. It's big and just feels safer than some of the other places with similar items
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July 2023 by Marigrace Daniel
My review was deleted, so I'm adding it again. Shame in Sheet for how the failed to handle the $1.77 sale on July 4th. There was no direction from any employee until the lot was in chaos and then the employee that did come outside was screaming and yelling at customers. That's not how you do business. Shame on you.
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June 2023 by T R
Very very disappointing service.. I ordered through app. It’s took some time to make!! Waited more than 20 minutes. couple of customers who used the kiosk they got my order before me. They only waited for like maybe 5 minutes. They got their order but I was waiting. She did not made my order. I guess they make Mobile order late. Or some people get privilege and others not.
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May 2023 by Cee R.
I went to sheetz. parked at the gas pump, went inside, purchased 2 items, went back to my car. bled my coolant system (electronic water pump. accessory mode, hold the accelerator down for 30 seconds and the system will start to bleed) this process takes approximately 12 minute. No popping the hood or anything. So im sitting in my car. The process had just finished. And a sheetz worker by the name of Milly. Walked outside and walked up to my car and told me not to loiter at the gas pump. I had been there no more than 20 minute. Another car was there when i got there and there when i left with a person sitting inside i never saw them get out. I feel very disrespected to the point that i wanted to write a review about it. Dont go to this sheetz location! the workers are full of bs. They are playing security gaurd to no threat instead of doing the job they applied for. On top of that. They dont even have flex fuel!!
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April 2023 by Bryan Bechard
Always kind and greeted when I walk in with a smile. Plus the best place to get free air!
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February 2023 by Big Moe
I stopped at Sheetz to purchase kerosene Friday morning around 10:50am. The male masked clerk requested assistance because he was unaware of the price which BTW went up an additional $5.00 per gallon. He received assistance from a coworker and charged me a total of $79.10 for 10gallons. After I filled both of my 5 gallon containers I realized that the clerk failed to scan my Sheetz card. I went back in and asked him to scan my card, but he said since I already paid there was nothing he could do. I asked him why he didn’t initially ask me to scan my card and he replied “that’s something I don’t do.” I told him that he displayed poor customer service and he just shrugged. I’ll never go to that Sheetz again. RECOMMENDATION - Sheetz management needs to get this young man extensive remedial customer service training!!
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February 2023 by UnLed ZeppelinU
It's a little smaller than other locations around Daletino City, and Woodbridge...(sadly none technically in Lake Ridge). Since it's smaller, you're not going to find some items. My only complaint for this location, is CNN on the TVs in the eating section. I can't get away from that drivel fast enough.
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January 2023 by Claudia Virginia A.
It's been a very long time since we've been in the area!It's been a pleasure to have Ms. Stephanie assist me with my purchase!She's a delight and a very big asset for the company!Thank you very much for everything!
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December 2022 by Raynor Spikes (Roasted)
Saw a women being bullied by staff today over a hot dog so disgraceful that I will not ever be coming back but I did get footage for the women and handed it over to her for her defense because the staff at this location are sick and horrible and I’ve added pictures of the 2 staff members who was rude and horrible to this poor women and the lady behind the counter refused to give her name so I suggested to the women who was being bullied to go to another sheets to find employee name as most employees at different stores know each other especially in management positions.Not a way to treat customers shame on sheetz
