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February 2024 by Sue Foutz
Ordered 2 new phones!
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December 2023 by Race R.
Have bought my last decade's worth of phones here. Always a good experience.I recently purchased a new device from Hallie in the store. Had some problems with it a week (manufacturer issues) and tried to resolve with Verizon directly. After getting the runaround, I went back to see Hallie. She got them on the phone and sorted it out quick and decisively - I was highly impressed.Really appreciate the store's willingness to support its customers - exactly why I choose to go here.
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November 2023 by Jami Tuesday
Logan was awesome and so helpful!
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October 2023 by Jen
Excellent experience and wonderful staff fixed my phone and helped me. ?
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October 2023 by Hope Kelly
Upgrading my phone was hassle free and quick, Ryan took good care of us!
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October 2023 by Elizabeth Provost
Logan was such a joy to work with all my problems with my devised phone. He advised me of what was needed to make me happy with a new phone. His explanations of my new phone and accessories were so helpful. He cleaned up the unnecessary apps that I had and made me feel happy with the whole experience of deciding what phone to purchase. I appreciated the time he spent working with me and also the ways I could save money. Logan is a keeper for the world of Verizon! Sincerely, Elizabeth Provost
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October 2023 by Carter Watts
Hallie was very helpful today when my wife and I came in to upgrade our phones. She did a great job on the upsale with a Apple Watch. Thanks Hallie!
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August 2023 by Carroll Boblett
Logan did a great job moving me from my LG to a pixel and helping me get it all set up.
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July 2023 by K.R. P
Logan by far gave me the best service wver from a phone store. he went above and beyond helping me transferubg from tmobile. i really appreciated his time and help!
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June 2023 by Michael Yopp
Fast service and Logan is reason this location does so well and didn’t catch girls name but she was awesome too
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May 2023 by Judy Kerr
Great customer service! All my questions were answered quickly and efficiently. I have done business with this particular VZ store for years and never any problems. Love my I-phone 14 ProMax!
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April 2023 by Dianne Tear
Logan Lowder provided the best customer service we have ever had. He took the time to set up my phone and he even managed to get my lost contacts back. He is the best!
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March 2023 by Alyssa “Ally” Arney
Was provided false information on an upgrade and when I returned the phone in less than 24 hours later the manager still charged me a $50 restocking fee even though one of their salesmen provided false info on the upgrade. Most of the staff is amazing but just a few bad apples can ruin the barrel. Manager is over Daleville and Salem. I'll be going to a different Verizon from now on. Ended up costing me $85 to end up with my same phone. $35 activation fee and $50 for the return.
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March 2023 by Colleen Peery
I went in to Verison on Thursday and had the best visit and customer service! Briana Tainer was professional and friendly when I went in to get a new phone, because mine had shattered. She helped get me the best deal on a new phone and got all my pictures, contacts, and messages onto my new phone. She was also just a genuinely sweet lady and we chatted like we had known each other forever. Even when two separate customers came in and were rude to her, she helped them kindly and professionally and then they even left in a better mood when she helped fix their problems. Thank you for your awesome service! Highly recommend this store!
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March 2023 by Amy Stringer
Briana was very knowledgeable, efficient and customer service was top notch! I highly recommend the Verizon Daleville location.