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June 2023 by James Goods
Over half of the tellers and managers did not speak. We were early and the employees had to pass us to enter the bank.Only 2 employees out of 6 spoke.
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June 2021 by Charles Setliff Jr
I went to AMNB today to make a withdrawal. She said she hated to ask but needed to know what I was going to do with it. My wife told her before I could say anything. The more I thought about it the more ill I got but I kept my mouth shut. Then she asked for my social and my occupation. Mind you I’m withdrawing it from my account, at my bank AND she had my drivers license. Yes, I went off. I had provided my social years ago when I opened the account 30+ years ago. I was well u
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February 2021 by JW Wallace
The employees are friendly, however everything else has gone down hill since ANB&T merged with my old bank (Hometown Bank).
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January 2021 by Abby Erdman
I want to start by saying the people who work at the branches are AWESOME! However I am super not impressed with AMNB since the transition from Hometown. Every time I try to manage my accounts (add a new one, close an old one, change my personal info), there is some glitch that requires multiple phone calls to resolve. It NEVER goes smoothly. I should not have this much trouble getting access to my money.
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July 2020 by Marc Pope
A small, hometown bank that truly cares about it's customers and employees!
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April 2020 by TJ Wright
Awesome bank, have been with them for years. So far never have had any issues.
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November 2019 by janet dodson
Friendly customer service, beautiful lobby, employees are friendly and efficient.
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October 2019 by Lisa Johnston
Have had so many issues since they took over Hometown. Will be switching to a new establishment immediately.
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July 2019 by Bryan Boothe
worst bank ever hometown was a good bank and should have stayed small I never had a problem for 5 years then the merger happend and since then one employee will do one protocol and that arose you go to another bank and you get another employee that does another set of rules and whatever they want nothing the same and when you ask for help normally the reactions I have got is they really don't want your business and that's just ridiculous because here's the thing I Bank you're
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May 2019 by Erik Page
I received a call about fraud activity on my account and immediately called them back as instructed. When going through the charges we identified three that were fraud. The representative was supposed to stop them and not allow them to go through. He mistakenly let them go through. When I saw this I immediately called back and the representative admitted that a mistake was made. I then had to go to the bank and fill out dispute forms. Now it's going to take several weeks for them to make a decision on whether or not I will receive money that never should have been taken from my account to begin with. It was the bank's mistake and they should have immediately reimbursed my money.
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October 2018 by Donna Knick Stallings
they have wonderful customer service and i have not had but one issue in about 20+ years of them being my bank
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December 2016 by Emily Sakellaris
Obviously this is not a bank we can trust with our money. They allow unauthorized transactions, and refuse to dispute them. When making an online payment, they allowed the other company to withdraw the money TWICE. When asked to dispute it, AMNB refused to do so. I will no longer support an establishment that does not take care of their customers and gives terrible customer service.
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November 2015 by Andrew Brooks
Fine local company. Very friendly and professional.Great pricing on checking accounts.
