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January 2024 by Pam Watkins
The service was so GREAT DIDNT HAVE TO WAIT LONG THE GREETING WAS POLITE AND THEY SOLVED MY ISSUE IN NO TIME!!!!!!!!????
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January 2024 by LaKeethia Bonney
The manager Keith was very attentive and extremely helpful. He was able to get me on the way with two new phones, including the iPhone Pro Max which I have never used iPhone before I give this store 10 out of 10 every time I've been here usually I work with Larry. but now I've just added on to my great support team.
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December 2023 by Kiersten Swift
Payne Adam’s rock. Thank you for everything
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October 2023 by Charish
Horrible customer service! Bought a new phone and needed assistance setting it up and transferring stuff from my older phone. The young woman that helped me never stopped dancing and singing along with the radio once to answer my questions to help me better understand the process. Ended up leaving without a properly working phone. Very rude, and unprofessional.
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September 2023 by Gina Harris
Staff was very helpful and answered our questions and made great suggestions towards our account...
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August 2023 by Nicole Thompson-Chase
All of them at AT&T are great, it's just something about Ms. Erica, we love her. Ms. Erica is right and exact. She’s the Best. She always give us 100% excellent service. Thank you Ms. Erica.
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July 2023 by Stanley Dunker
Worst customer service ever 3 people working all helping one rude customer, ignoring me. I'll drive 30 miles before I go back here
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July 2023 by David Brotherton
I arrived and was greeted immediately upon entering. Relayed to the associate what I needed and expidited my request. The whole situation was resolved in a timely fashion and I was on my way. Good job fellas keep up the good work thanks
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April 2023 by Millah litty
I had an amazing experience with Payne! He very professionally took care of my needs and explored all my options for service! I'm happy to now be apart of the AT&T family and I look forward to doing more business with you all in the future!
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April 2023 by Felicia Scott
The Rep was very friendly and knew the product well. He greeted me at the door with a joke and the conversation started from there. Every thing was covered in a timely fashion and I was out the door. Thanks for everything.
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March 2023 by Jerry Williamson
I really enjoyed my visit I was helped immediately. Jennifer H was knowledgeable and so very helpful. She really made my experience there awesome and I thank her for helping me.
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March 2023 by Amanda Williams
Gabriel was amazing! He helped fix my husbands phone and then helped set us up with new Apple Watches.
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February 2023 by Diane Hewitt
I was very pleased with my visit today at AT&T. The rep I had was very informative and helpful with my decision on what I wanted and needed in a plan. I would highly recommend anyone to visit this store for any of their cell phone needs.
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February 2023 by Wendy
??? Is there a 10-star rating?Seriously, when is the last time you went to ANY phone store, and didn’t have to spend HOURS there?? Whether going in for a small issue, or with the intent to purchase a new phone, it has been YEARS, (if ever), since I had a positive, timely experience at a phone store.Today, that changed! We arrived 20 minutes early for our 12:30, Saturday appt, and were seen immediately by Manager Jen. Upon telling her some of the issues I was having, she recommended replacing the SIM card, instead of immediately trying to sell me a new phone. Before leaving , she let us know what new phone options were available if the new SIM card was not the issue. She took care of the accessory needs my husband had for his phone, and we were out of the store in 30 minutes! Thank you Jen, we will definitely be back for all of our phone issues!
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January 2023 by Lisa Hodnett
Tyler and Jacob helped my husband and I with setting up our new IPhone. Jacob ( i think that’s his name) helped my husband with transferring his android apps and pictures to the new iPhone. Both guys were very professional, knowledgeable and courteous. Tyler sold us all of the accessories that we needed. So we were all set when we left.The Danville Virginia AT&T store is number 1 in my book.Thanks guys! ?
