Credit Unions in Danville, VA

“We have been members for years but we went in to purchase CD's today and was greeted by the tellers and Chelsey the Branch Manager. They are always friendly and ready to serve. They make us feel right at home and even call us by name. We highly recommend Chelsey with your business needs as she is extremely friendly, knowledgeable
prompt and courteous. We highly recommend the branch on Old Riverside Dr.”

“From the very beginning, everyone we spoke to was very helpful, polite, professional and went out of their way to make sure we got answers to our questions. They walked us through the whole process of the application process and answered all the questions we had during the process. I am glad we joined this credit union. It is local for us and I will be referring them to my relatives and friends.”

“I can’t say enough great things about Sarah Barker, a relationship specialist at Valley Star Credit Union in Danville. After my own bank didn’t offer the services I needed, I went to several others that did offer it over the past few days and unfortunately I needed an appointment next week, as they were all understandably short staffed due to it being right at Christmas. It’s the Friday right after Christmas, so I knew it was going to be difficult to find anywhere that was able to get me all setup without a prior appointment.

Sarah greeted me immediately and didn’t hesitate to help me with everything I needed, and did it all quickly, yet also thoroughly, before her next appointment arrived. She never mentioned it, I just asked because I didn’t want to put her behind. She could’ve easily said I needed to make an appointment, which I would totally understand, but she went out of her way to help me today. She was extremely knowledgeable and so kind and compassionate to my situation.

Service like this doesn’t exist anymore period, and certainly not in Danville! I left feeling like I had a new friend I could trust and that’s just unheard of, especially these days. I also met with her supervisor who was also very helpful and knowledgeable. Ms. Sarah definitely needs a promotion, raise or some kind of recognition because she went above and beyond for me today and I also witnessed the same care with the client she had before me. You can tell she really cares about her clients, which is kinda crazy these days because most people are just there for the paycheck. I will definitely be coming to her for all of my banking needs from now on.

In a time where we don’t expect much from anyone anymore in customer service, she blew me away, truly the best experience I’ve ever had in a bank in my entire life. Valley Star, you have a gem with Sarah! Don’t let her get away for sure!

Thanks again for saving me today Ms. Sarah! Your kindness and compassion means so much more than you know. I was extremely lucky walking in today to meet you. You’re awesome! Happy Holidays!

- Ashley M.”

“This is truly a wonderful hometown bank.I think they find my vehicle here and they've been really good to me.I recommend people going to them because I changed over to them also from my other bank.Once they financed my vehicle”