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March 2023 by Gavin Adam
Danielle is prompt, courteous and helpful with excellent follow-through. I appreciate her help in solving the issues I had and highly recommend her. It is a delight to rely on someone with deep knowledge and experience. She makes you feel like family. I feel more confident about my first iPhone purchase thanks to her.
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March 2023 by Shavonda Richardson
Come on out and check us out. We are here to help you get the right phone and information about the phones that will make you happy. Great cx service and will have you in and out in no time.
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January 2023 by David Carter
Will never deal with them again
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January 2023 by tony neal
Friendly and knowledgeable staff.
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November 2022 by Krishna Gutierrez
My friend buy a phone and the district manager Danielle L charge $100 for earphones and she said don't interested on the offer anyway she charge the $100 she take advantage because she don't speak English and don't notice what she paid..and when we go to the store to to reclaim. For that nobody can help us and the manager was the helper
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June 2022 by Paul daniels
Shoutout to Elizabeth at the Piney Forest store she went above and beyond to help my father with his new service issue caused the previous day by another employee! She spent her entire shift fixing the problem but at the end the problem was fixed and my father was happy! This lady is very nice,knowledgeable,courteous and positive and deffinately should be promoted at this location!
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May 2022 by Delia Richardson
The Mexican assistant mgr Juan is prejudiced towards African American people and needs to be terminated IMMEDIATELY!! Had to file a formal complaint against him and the company not only because of his stupidity in not knowing how to change a phone on an account but because of his blatant disrespect and downtrodden way of treatment received. The oñly reason they received a 1 star is because there are no 0.
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April 2022 by E Dexter
Operations manager Lawson felt her personal call was more important than to assist my 72 yr old mother. She shouldn't be given a high rank position when she can't assist in a resolution. Told us to call customer service when I had proof in my hand. Blew us off. My mother & I were told repeatedly to get out of store and told we were banned from VA & NC Cricket stores. My mother only wanted service restored due to Cricket system error of obtaining duplicate payments.
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January 2022 by Margaret Beth Lopez
Absolutely worst place that I’ve ever went into in my life horrible customer service they have no respect for the customers the whole time you’re standing there you feel like you’re invisible and then when you finally get to the front they get smart with you and have an attitude Danielle their district manager is the worst the reason why their company is so bad is because they have no management and family members work for each other which is supposed to be against the rules I DONT Recommend switching to cricket
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June 2021 by race fan
Good answer all my questions
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June 2021 by Mary Prunty
Was helped right away.They are always eager to help.
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May 2021 by aldo alacala
Great service I love cricket
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May 2021 by Julius Cabell
It's always good business
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May 2021 by Teena Haithcock
Very helpful
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March 2021 by ronald schutte
Very helpful staff
