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February 2024 by James McCormick
Stopped in unexpectedly for truck inspection. Greeted warmly, and able to have inspection completed quickly. Tech informed me the brakes MAY require service in about 6 months but no 'pushy' salesmanship. Very pleasant employees!!
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December 2023 by Cynthia Morton
Professional and quick friendly people. Micheal and Christy is the best . Much love to you guys . You will always have my business
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November 2023 by John Douglas
One of the door latches on our Kia Sorrento broke and couldn’t be fixed. It had to be replaced. Unfortunately, it was an obscure part that could only be ordered from Korea with an expected delivery date of 8-12 weeks. So, something that we all thought would be a simple fix turned into a disaster as the door had been disassembled. Randy, Michael and James all stepped up and helped us find a replacement part near Roanoke, Virginia. Initially this situation was not looking good, but the Goodyear guys persisted until they found that part. This was also done for a very reasonable price. I highly recommend this Goodyear Store because I personally know they will go the extra distance to help their customers with their automotive repair needs. What a great store!
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September 2023 by Rich Walker
I had a tire go flat while traveling and needed a replacement, Goodyear was my only call. The Danville store had exactly the light truck tires I needed. Four new tires, a tie rod end, and an alignment in less than 2 hours. They turned a short-term problem into a long-term solution, and they went out of their way to help me. I am extremely grateful, and thank you Randy! I love the new Wrangler HT's.
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September 2023 by John Snellings
After 3 attempts coming to Virginia to get my car inspected, I was finally referred to the Good Year, just down the road a piece, from a privately owned business. I was greeted by Christy, a real professional lady, with a bubbly personality. Telling her the story of my previous visits to Danville to get the inspection, she said I can have it done after he finishes the one sitting next to you. WOW!! I was in shock, but elated. She, and the young man who inspected my car were fantastic. Thanks for the excellent service, and great employees!John Snellings
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August 2023 by Sarah Bourgoin
This is the first time I have ever written anything like this, but this was dangerous to me and my family. I brought my car in with a screw in the tread. I waited 3 hours to have it patched in a seating area with very elderly people who were also waiting 3 hours with not enough chairs. When it was done, I noticed on the bill that they did not rebalance the tire. The man at the counter said they did not have to do that. The tire started wobbling on the highway. We had to take it to Mr. Tire to be fixed. We could have been killed. I was told that this was either a lie or terrible incompetence by a tire professional. The Goodyear Company must be ashamed.
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August 2023 by Christie Patton
Phenomenal service and did the job well! This was personal service like you used to get when people cared about doing a job well! Thank you! Christy made me feel welcome and comfortable! I will return!
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August 2023 by Bonnie Luce
Great customer service. Timely and efficient right from the front door greeting through the final service.
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July 2023 by Russell Hudson
These folks are great, they get the job done right and fast, but they're a little expensive.
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May 2023 by Robin Marcato
They are honest. What else is there to say?
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April 2023 by L Brooks
I stopped going to this store years ago. My wife recently had a flat and they wouldn't work on the tire because it was plugged with the tire on the Rim. If you have a flat on the road how are you suppose to take the tire off the Rim. This has been one of the worst stores ever next to the one on Mt cross. Sad to say, but I would recommend everyone to stay away from this store.
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April 2023 by Jamie Burke
Great customer service and speedy service!
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February 2023 by Karen Cotta
They were able to get me in quickly and created a comprehensive list of repairs to keep an eye on, while respecting my choice to prioritize and focus on safety.
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January 2023 by Rocky Ashby
Great friendly service. Our truck drives so much better. Thanks so much.
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October 2022 by Darrick Early
Great people, always willing to go out of their way to help us out. Always my fist choice!
