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October 2023 by Meghan G
Excruciatingly useless. The same woman answers the phone every time, and yet is absolutely no help, or gives condescending and/or contradictory answers.
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May 2022 by Janice Rigney
Very nice friendly and professional. She did an excellent job and answered all my questions. I had outstanding service and was very well pleased.Thank you so much.
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March 2022 by Road Pony
Staff is always helpful and explain everything, answer all questions.
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February 2022 by Demetris James
I was way over charged. $285+ tax to file. $285+ tax!!! H&R Block can go to hell. I would never reccomend, infact I will be warning my family, friends, and colleagues to stay away.
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January 2022 by Jessica Smith
Mrs.Alberta was very helpful... Im thankful for all her help an trying to get me my refund an advance refund as quick as possible
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January 2022 by Sheena Heath
She was very knowledgeable about doing handling my taxes
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January 2022 by Robyn Minter-Fitzgerald
Do NOT do your taxes here, I repeat do not. I completed my taxes here for 2019 and 2020; then once I was informed my 2019 taxes were rejected being that it was already filed, asked for a refund for the 2019 year and still haven’t gotten a response back. Nearly TWO weeks ago, then called today to ask a simple questions & the lady quickly shouted “No, I don’t know”, before I can get my damn question out.
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June 2021 by Ernest Jennings
Friendly and very knowledgeable.
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April 2021 by yvette blake
Ms Annie Bethel was very nice to me through my not so good start of the day.
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April 2021 by Linda edwards
Had my taxes done here for the first time. My preparer was not answering any of my questions or helping me understand what she was doing . If I’m paying so much money to have my taxes done, then I should get some type of response. She didn’t tell me about the promotion they were having if you referred a friend , had to hear it from someone else. Asked about getting an advance and she straight up told me I might not get it , which I did. She didn’t put in the name that was on my social which made them reject my refund and it had to be done again. Been past 21 days and no return.called the office to see if she’s heard of anything or if she could look in the system and tell me what’s going on , she acted like she didn’t want to do it ..telling me to call IRS… Don’t know if it’s laziness but called several times after that and she still acts like she doesn’t want to help or she doesn’t know anything… Other employees are fantastic but this one is a nightmare… I will not be going back to H&R Block… Don’t know what the deal is with this lady but I think it’s time for her to just stay home if she doesn’t know what she’s doing.
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April 2021 by Cole World
Do NOT do your taxes here, I repeat do not. I completed my taxes here for 2019 and 2020; then once I was informed my 2019 taxes were rejected being that it was already filed, asked for a refund for the 2019 year and still haven’t gotten a response back. Nearly TWO weeks ago, then called today to ask a simple questions & the lady quickly shouted “No, I don’t know”, before I can get my damn question out.
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April 2021 by Chris Compton
They are very good at what they do.
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April 2021 by Rob Booth
Fast, courteous service.
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March 2021 by jason longyear
Very friendly nice and knowledgeable however MOST Expensive
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March 2021 by Swahili Way
Very comprehensible information I learned from the last representative I worked with
