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June 2025 by Hintvision
Professional as ever
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June 2025 by Kim L
I ordered a grill from Lowe’s as a Father’s Day gift and scheduled the delivery well in advance. Unfortunately, they delayed the delivery twice, despite confirming the original date. The gift was supposed to arrive the week before Father’s Day—but now they’re saying it’s going to show up until July 3rd.
To make matters worse, the grill isn’t even assembled yet. The original plan was to have it delivered and assembled by now, but every time I hear from them, it’s another excuse about delivery schedules and having to reschedule.
This has been incredibly frustrating and disappointing. The whole experience feels unorganized and poorly managed. I expected a lot more from a company like Lowe’s.
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June 2025 by The Planted Life
Pretty much everything you need except for the help. You have to hunt workers down if you need assistance.
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June 2025 by Kenneth “Lewis” Leak
Nice clean and friendly staff
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June 2025 by Jeffrey Scearce
Plenty of home improvement supplies. Great garden center. Most associates are helpful and friendly.
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July 2024 by Breion Rose
I'm a new construction builder in the local area. I've spent over 20k this month alone in the Danville Store. I just placed an order in the Lowe's Suffolk store for over 25k for cabinets and countertops and that has been a nightmare. I recently recieved a damage stove from Lowe's that was damaged on delivery. I was told by the store manager Lee in Danville that because it was purchased on my American Expeess card and not my Lowe's card, I had 48 hrs instead of 30 days to return. I find this to be very unfair and I will be taking my business elsewhere. I can be forgiving as a customer on your customer service negligence, but as a business customer, I can't recieve any grace.
Thank you from a former loyal customer.
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July 2024 by jim filkins
Most worked walk the other way when your looking for help! Key word looking!
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June 2024 by Dump Truck
Got what I need to finish my job
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June 2024 by Ronnie Blalock
Good service.
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June 2024 by Kyla Hughes
One of my favorite stores!!!!
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May 2024 by robert drucis
Just purchased a mower from them. Free delivery to my home. Completely assembled.
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May 2024 by Bernard
Worst lowes ever
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May 2024 by Christina Church
Friendly staff. Every thing was easily accessible.
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May 2024 by Josh Wade
I think more needs to be done to keep people out of the loading zone that aren't loading. There's a truck that's been sitting here for 30 minutes and causing people not to be able to load their stuff up.
Just hope you don't end up dealing with Jan or Shirlita. Very lazy and rude.
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May 2024 by Tom
Tried to buy a washer and dryer today that was on clearance. I was told that it couldn't be delivered. I had to take them with me. I guess if you don't own a pick-up, don't shop here. I offered to pay a delivery fee but that wasn't an option. I guess I will be at Home Depot tomorrow and cancelling the Lowe's pro account I just opened for my business.
